Ocean Shores Condo Rental w/ View - Walk to Beach!

Reviews

• Great stay

  5/5

  We had a relaxing weekend. Everything was as stated in the description.

  *This review was originally posted on Vrbo

• Exactly as pictured and fantastic location

  5/5

  This unit was exactly as pictured and had all of the necessary components for a home, including a washer and dryer. Loved the upper corner location and fantastic views from balcony. Very private! Nice vaulted ceilings.

• Peaceful getaway

  4/5

  Good place to stay in a good, quiet location. Only issue we had was the bed, uncomfortable and very very squeaky. Will stay again

  *This review was originally posted on Vrbo

• Fun by the sea

  5/5

  Condo on the second floor facing the ocean. After a little confusion on how to get in, we enjoyed our stay. Mostly clean, with a great bed, shower and full kitchen. I would say that the fans haven't been cleaned in a while, but everything else was great. Close to all the attractions, beach, restaurants, shops, bars, IGA and casino.

  Would definitely stay again.

  *This review was originally posted on Vrbo

• Aggravating problems with no resolution

  2/5

  The room (Lexington # 201) was pretty large and fairly well equipped. Deck chairs were weathered and one was broken. The main reason for the review was the entry door lock. We arrived and packed our suitcases up the stairs to find the door lock simply wouldn't open. We called to confirm the code which was correct. Working on the door for over 10 minutes we discovered out of frustration that the latch bolt wouldn't disengage the strike plate unless the door was forcibly pushed downwards and shaken fairly violently. Once we were able to get into the room and close the door, it was easy to see why the latch would stick. The top of the deadbolt was hitting the strike plate at the top and was deflected downwards. My wife went outside, we closed and locked the door so I could video the lock from the inside to show what was happening. The lock failed to open from the outside after several attempts. It would open from the inside with a turn of the lock so that wasn't an issue. I sent the video to the host contact and received a reply of " that is extremely helpful". No attempt to fix the issue while we were there for the next 4 days. Needless to say, every time we returned to the room we had to go through the same frustrating ritual to open the door. Besides that, the room was OK, the floor grout and carpeting doesn't look like either have been cleaned for quite some time. Decor appears to be the same as when it was built.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Jerry, we want to make vacation rental easy for everyone, and we're sorry that you experienced some issues during your stay. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  
  - Rest assured, we have promptly addressed the concerns related to the lock not working properly. This should not be an issue for future guests. We regret that this was not addressed during your stay.
  - We will address your concerns regarding the cleanliness of the grout and carpet with the cleaning company so this issue does not affect future guests.
  
  We are always looking for ways to improve the guest experience and your feedback is an important part of that process. Thank you for providing that feedback and we hope to host you again in the future!