Spacious Houston Heights Home < 6 Mi to Downtown!

Reviews

• Houston heights

  5/5

  Beautiful large property with great amenities. Was able to visit with family and be close to all.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Thank you for being great guests. It was our pleasure to host you! We welcome you back anytime."

• Excellent

  5/5

  What a great house. Everything was as advertised, very simple to get to, very clean, well stocked, and very comfortable. I highly recommend this location!!!

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Thank you for being great guests. It was our pleasure to host you! We welcome you back anytime."

• Houston Heights Property

  5/5

  The house was spacious and clean. Great location and at a very fair price. Would highly recommend!

  *This review was originally posted on Vrbo

  Manager's Response:

  From the Owner: "It was a pleasure hosting you! Thanks for being a great guest! We welcome you back anytime!"

• Houston Trip

  5/5

  Great House

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Thanks for staying with us!"

• Family vidit

  2/5

  Received access code only 30 minutes before arrival. Access to internet code never worked- I used hotspot from phones. Living room TV did not work 1st night. I had to wait for technician to confirm issue- breaker was tripped. Other then this issue stay was good. More information on how to operate TV, dishwasher and washer and dryer.

  *This review was originally posted on Vrbo

  Manager's Response:

  Owner's response: "Diane, we want all of our guests to rest easy when they stay with us, and we're sorry that you experienced some issues during your trip.
  - One of the perks of our property is a 12/noon check out, the average check out is 10 a.m. Our policy is to give each guest the access code 30 minutes before they arrive at the home. This is so that they do not enter the home until it is completely ready, we want to ensure each guest walks into a home that is 100% guest-ready. We shared this information with you several days before you arrived.
  - We recently upgraded our internet service with some added features. The TV does require the WiFi to work and on occasion, there are internet outages for various reasons like weather or technical. We contacted our general contractor who was gracious enough to assist you over the phone and offered to stop if you needed help with resetting the tripped circuit breaker. We apologize for the inconvenience.
  - When our guest contact was there for the internet we wish you would have shared your questions about the dishwasher, and washing machine they would have been happy to assist you and answer any questions. We were not aware that you were still having issues.
  - The guest contact forgot their phone and we tried to take care of the small issues you had. I tried calling and texting you back several times and you did not answer. I work in healthcare and was assisting a patient which is why I could not answer immediately. I did check and per the mobile internet app you were back online so we thought all was resolved.
  - We are always here to help our guests, sometimes we can't be there immediately but we always show up.
  We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests. We will continue to strive for the 5-star experiences we know we can deliver."