Walkable Galveston Apartment w/ Hot Tub Access

Reviews

• An Excellent Base for Galveston

  5/5

  We spent time at the beach and Schlitterbahn in Galveston and this was a great space to have as base camp while we explored the island. Our kids loved the bunk beds! Check-in was easy and the host was incredibly responsive and helpful. The space was well laid out and worked great for our needs, and the towel heater was an excellent addition!

  *This review was originally posted on Vrbo

• Beware

  2/5

  This is an honest to truth experience of our stay..it was a nightmare and we counted down the days til we could leave. There were gnats, ants, and cockroaches. The front door seemed secure but hard to open and close, but there’s a door off the kitchen that opens into an alleyway that was, we felt, sketchy and nervous of a break-in. We didn’t feel safe. The beds were uncomfortable, the 1 queen bed was so squeaky and there is a hole in the wall behind the headboard that we believe bugs were getting in at. The toilets are very small. There is no cable. It was just very unsettling being there. Parking was not great but not the rental companies fault. One of the reasons we decided on this place was the hot tub, in the pictures, they make it seem like you can open a door and walk right to them - no, you can’t- you have to walk around to a community gate and get in. I would not recommend this place to anyone until the owners make some changes.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Katrina, the right vacation home is everything, and we're disappointed if this wasn't the one for you. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We didn’t hear from you during your stay, but we’re local and would’ve come by to check on concerns—since then, we’ve inspected for bugs or damage and didn’t find anything unusual.
  - While we try to accommodate all guests' comfort, we're sorry the mattress didn't meet your preferences.
  - The hot tub is part of the shared community area, and while that’s noted in the listing, we’ll double-check the photos to make sure it’s as clear as possible.
  Thanks for your valuable feedback as we continue to improve for future guests!

• 5/5

• Cozy apartment

  5/5

  Great stay! Plenty of room and close to everything

  *This review was originally posted on Vrbo

• Never Stay Here

  1/5

  We arrived at the property, gained access into the main door and never got into the apartment because the code did not work. We waited 2 hours trying to get in touch with the landlord and she never answered anyone. We did receive a full refund but had to pay 200.00 extra for a hotel room down the street. Horrible customer service for the land lord. The evolve and vrbo companies were nice and handled things fastly. But the property manager sucks. She still has yet to call back and apologize.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Arien, we’re sorry to hear your stay did not meet your expectations. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - Late Arrival: The attempts to reach us occurred after midnight, which is outside of our typical hours for immediate response.
  - Communication: We provide clear check-in instructions via the reservation details to support a smooth entry process. We emphasize the importance of notifying us about late arrivals in advance.
  - Resolution: We’re glad that Evolve and VRBO were able to assist quickly, and you received a full refund, though we recognize the inconvenience and additional costs incurred.
  We appreciate your feedback.