Canal-Front Home in Freeport w/ Covered Boat Dock!

Reviews

• Review

  3/5

  The house was great but don't advertise an empty boat slip like guest will be able to use it and then have a boat in it when we get there is misleading.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Mike, the right vacation home is everything, and we're disappointed if this wasn't the one for you. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - The HOA does not allow non-residents to use the boat ramp without a tag. Guests who plan on bringing or renting a boat need to provide advance notice so we can arrange for a tag and ensure the boat slip is available.
  - We apologize for any confusion or inconvenience caused. We will update our listing to clarify this process and avoid future misunderstandings.
  Thank you for your insight, and we hope to have the opportunity to host you again soon!

• Enjoyed it

  5/5

  Very nice house and was spacious!

  *This review was originally posted on Vrbo

• Property Under Renovation??

  2/5

  The property seemed to be under renovation maybe. Loose wood, detached garage doors, detached sliding laundry room doors, missing cabinets in guest bathroom, bottom porch is not enclosed like online pic, loose stone, loose cinder blocks, dirty floors when we arrived and there were Roaches! The uncovered electrical outlets and electrical wires worried me the most! We chose this property over the one directly across the water canal because is was nicer from looking at the pictures. It was more expensive but we thought it would be worth it. We were wrong! I have pictures if you would like to see so no more renters will be disappointed. This property was worth about half of what we paid. I think we should at least get half of our payment back for the inconvenience. Thank you

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Joshua, we want all of our guests to rest easy when they stay with us, and we're sorry that you experienced some issues during your trip. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We're disappointed to hear you didn't enjoy your stay, we strive to provide our guests with a great guest experience. Our property has been undergoing some renovation due to some damage being caused by previous renters, but we're sorry this caught you off guard.
  - We use a cleaning service to have the home professionally cleaned before each guest's arrival. We wish you had reached out to the Guest Contact during your stay if there were any issues you needed to be addressed. We would have done everything we could to resolve them immediately so that you could enjoy the home.
  We truly go above and beyond for our guests, and we are confident that future guests will have excellent stays!

• 5/5

  This place was clean, has a awesome huge back yard, the owners were so nice and we got to meet them the first day, the place is wonderful! I recommend 10 out of 10! We will be back!

  *This review was originally posted on Vrbo

• E & M‚Äôs Stay

  3/5

  Overall, we loved the quietness of the neighborhood and the house was nice and tidy and pre-stocked with all the pots/pans/utensils you could ever dream of...but when walking up the front steps on the first landing in the dark upon our arrival, I thought we were going to fall through the porch. Those boards were super soft and we tried to walk around them throughout the duration of our stay. I did appreciate the contactless check in and key retrieval. Immediately upon walking in, I was hit with so many different "cute-sy" fragrance smells that I had an asthma attack. I had read a review that the master bath was unfinished during another guest's stay and it still is unfinished. My fiance wanted so badly to finish the tile job and it drove him nuts any time he walked in. The pieces of the sectional were not actually put together and I promptly figured that out after attempting to sit on one of the corners and the two pieces separating on me. Talk about near heart attack. We also had issues with the exterior doors. They were older and either stuck or off track. The screen front one would lock us in and we had issues trying to get out, any time it got shut. Then we could only get one of the back doors to slide open. Besides those things, we really loved it and would highly recommend.

  *This review was originally posted on Vrbo