Waterfront Mustang Island Condo w/ Dock!

Reviews

• Nice condo! Just not very clean.

  4/5

  We loved the location, and the design of the condo! While getting settled, we found mold on the upstairs closet door, and on the ac vents. We understand we are on the coast, and it can be damp, so we wiped it down, and went on! Also, check in was easy! But the internet connection information wasn’t correct and the management company didn’t return my call when I tried to find out what was wrong. I had to call back in the morning to get help.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the Owner: "Thank you for your review and understanding of mold and coastal living. We work hard to keep the mold under control. Thank you for letting us know about the password issue, we will review the guide and ensure it is updated. Hope to see you again."

• Decent place to stay

  4/5

  The inside of the condo was very nice. the couched, mattresses and pillows were all very comfortable.

  the back deck, and ability to fish from the boat slip was nice on the raining days. The Location is nice, and the area was very quiet at night.

  there were some broken tiles on the back deck that were also loose so we needed to always have shoes on to prevent getting cut.

  For a property that is listed as no pets, I was surprised to see a "Beware of Dog" sign stuck to the front door and there was dog hair under the couch.

  On one of the rainy days the maintenance guy knocked on our door twice. the first time (at about 11:00) he nearly stepped in to look at our daughter and the first words out of his mouth were "Yeah that's what I thought". then he asked if we could keep the kids from making so much noise because we were bugging him.

  two hours later after having the kids sit and watch a movie, we were getting ready to leave and as i opened the door to leave he was at the bottom of the stairs and said that if i didn't "get the kids under control" that "this isn't going to end well". I didn't appreciate the threats for verry little noise that was occurring outside of the "Quiet time" as my kids were always in bed asleep by 8:30

  the parking lot is older and is mostly gravel and has large potholes. With it raining everyday there was constant standing water in multiple places, the biggest one was right at the entrance and was too large to step across when taking the trash out.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Cody, thanks for taking the time to review your stay. After reading your feedback, the homeowner wanted to share the following:
  - We have just been made aware of the tiles on the deck and are working to schedule a time to resolve this issue. We apologize for the inconvenience this caused.
  - The 'Beware of Dog' sign has been there since the property was purchased and is left as a deterrent. We apologize if there was any confusion.
  - There should not have been dog hair under the couch; this has been brought to the cleaning crew's attention.
  - We are very concerned about the behavior of the downstairs neighbor, and we'll address the situation to ensure it is not an issue in the future.
  - The HOA is getting quotes on upgrading the parking lot to prevent issues with standing water and potholes.
  Once again, we appreciate your feedback, as it helps us improve the guest experience.

• Not so great

  2/5

  Unfortunately we did not have the stay we expected. Several things did not work such as bedroom TV, bedroom ceiling fan, and bathroom electrical outlets. I did make management aware the first evening but the only thing they did do was deliver washcloths. The condo is decorated very nice; however, is much older than the pictures show. The balcony tile is very cracked and the bathroom faucet really needs to the replaced if you want to adjust water temperatures.

  Manager's Response:

  Hi Christi, we take it seriously when guests let us know that we missed the mark, and after sending your feedback to the homeowner, they’d like to share the following:
  -We were contacted by our management team about the power issue and advised them to check the breaker. We offered to send an electrician, but you turned it down. We did not hear back, so we assumed the issue was resolved.
  -The bathroom faucet is new but operates differently, requiring the handle to be pushed left and right for hot and cold. This is detailed in our guidebook.
  -We are looking into the issues with the bedroom TV and ceiling fan, as they were working for the previous guest and have had a guest for a week after your stay with no reported issues.
  Thank you for your feedback. We hope to have the opportunity to host you again soon!

• Relaxing Getaway

  5/5

  We visited during a tropical storm but still had a relaxing vacation! The condo had everything we needed and the location was perfect for quick and easy access to anything we needed. Would definitely stay here again!

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: “Thank you for a wonderful review! So happy you were able to relax and enjoy even with the tropical storm going on! Hopefully, the next time you come and stay, it will be all sunshine! Hope to see you again!"

• Great surprise trip!

  5/5

  We had a great time! Communication was great. We had a small question about getting the fans on, and management quickly responded. The property was clean and the kitchen had everything we needed. The a/c worked great and the deck was perfect for coffee in the morning. Awesome stay!!

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Thank you so much for your 5-star rating. We strive to provide a comfortable and enjoyable place to stay while you're visiting North Padre Island. Hope to see you again soon!"