Hidden Springs Cabin w/ Hot Tub, 2 Mi to Dollywood

Reviews

• Okay

  4/5

  The cabin and location was great. The amenities, and the person that we talked to also great. The issue that we ran into was cleanliness. While its nice to have a washer and dryer it would also be nice to not have to take rags and other dirty clothes from previous guests out of the washer, the biggest issue I had with this was the washer reeked because the clothes had obviously dried inside and was left for some time. The carpet didn't look like it had been vacuumed since the last person left as there was crushed up chips in the carpet between the jacuzzi and bed, and how hard would it be to wipe the walls down every once in a while. In multiple places you can see the dust build up on the walls and in-between the wall boards. All in all decent stay just wish it was cleaner. Also please do a better job of getting the correct community pass code out.

  *This review was originally posted on Vrbo

• Short vacation

  3/5

  Negatives 1. Coffee maker did not work. 2. Hot tub was slimy on the bottom. 3. Wife complained of not enough pots for cooking. 4. Ice maker was broken. Positives. 1. Cozy little cabin like we wanted. 2. Situated at the end of the road for more seclusion. 3. We were able to view baby bear cubs from the outside deck on the first evening. 4. Televisions were easy to use with the remotes provided.

  Manager's Response:

  Hi Kris, we're happy to hear you enjoyed the cozy, secluded feel of the cabin and the special experience of seeing baby bear cubs from the deck! We appreciate you sharing both the positives and areas where we can improve. After reviewing your feedback with the homeowner, they wanted to provide some details:
  
  - The coffee maker has been confirmed to be in working order, and coffee pods are provided for guest use.
  - The hot tub is thoroughly cleaned between guests, and we have video confirmation of the cleaning prior to your stay.
  - The kitchen is stocked with multiple pots, pans, and baking dishes, but based on your feedback, additional pots have been added for future guests.
  - The ice maker is intentionally turned off as a precaution to avoid potential flooding. Ice trays are available in the freezer for making ice.
  
  
  Thanks again for taking the time to leave your review, and we're glad you enjoyed your stay overall. We hope to have the opportunity to host you again for another peaceful retreat!

• Cozy and comfortable

  5/5

  The cabin was cozy and comfortable. Its conveniently located close to popular attractions.

  *This review was originally posted on Vrbo

• Great location, close to everything but quiet area.

  5/5

  Stayed for a couple days, enjoyed the quiet on the back porch with the sound of the trees and a little brook. It had all the amenities you could need to please everyone. Will be staying again!

  *This review was originally posted on Vrbo

• Great location, close to everything but quiet area.

  5/5

  Stayed for a couple days, enjoyed the quiet on the back porch with the sound of the trees and a little brook. It had all the amenities you could need to please everyone. Will be staying again!