Sevierville Overlook Cabin: 9 Miles to Gatlinburg!

Reviews

• Could have been better

  3/5

  Lighting was not very good and we had lights go out during our stay so we were sitting in the dark in the dining room because we were not going to risk our health to stand on a dining room table or other and risk falling to put in a light bulb which couldn't find any anyway.

  The dryer did not work for well we didn't try it because coming off of it and we didn't want to end up messing it up even worse. So we were unable to wash and dry clothing while we were there. Cabin

  is well stocked with dishes brought paper plates paper cups and everything paper so we would not have to deal with a bunch of dishes on the last day of our state because we were not there that long.

  On the best side was the panoramic view from the balcony but we didn't even use the hot tub because it was full of water and I don't know how long has it been there there was dust in the jacuzzi in the bedroom so we didn't use that either. Basically we pay just to get a view and while that was a great view the pricing was a little bit steep for what we got.

  Contact with the property manager is fantastic she always got back to us right away. I hope that those items that we sent those are do get fixed before the next guest comes along. Had we had a better physical condition of the cabin I would have given it a five star review.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Toresea, we’re happy to hear you enjoyed the panoramic view from the balcony and appreciated the quick communication with the property manager. After sharing your feedback with the homeowner, they wanted to provide a bit more context on some of the items mentioned:
  -The dining room lights have dimmer switches, which may not have been turned up to full brightness. We’ll ensure this feature is communicated more clearly in the future.
  -The appliances are relatively new, but we’ll have them checked to make sure everything is in top condition for future guests.
  -The hot tub water is changed before each guest’s arrival to ensure a clean experience. We’re sorry it didn’t meet your expectations and will work with our cleaning team to double-check the jacuzzi as well.
  Thank you for sharing your thoughts. We’re always looking to improve and appreciate your feedback. We hope you’ll consider staying with us again so we can provide you with the five-star experience you deserve!

• October 22nd Stay

  5/5

  The cabin and views from the cabin were phenomenal. The cabin is located at the top of the mountain. While there are neighbors there is privacy on the back deck to enjoy the hot tub. Everything was clean and the amenities in the cabin were appreciated.

  We enjoyed our stay immensely

  Thank you.

  *This review was originally posted on Vrbo

• Excellent

  4/5

  2nd visit to this property. We'll go again. Still needs lighting upgrades in the kitchen, but overall a very very nice stay.

  *This review was originally posted on Vrbo

• Summer

  5/5

  Great location and clean cabin

  *This review was originally posted on Vrbo

• Great view, rest is mid.

  3/5

  The view of the mountains was great! If that's all you really care about, then this place was great. The furniture is old and uncomfortable. The linens provided were red and bled red dye on other surfaces. Felt like it should have been cleaner for the hype. There was no DVD player as listed (we watch movies on vacation and it was a huge let down). The pots and pans in the kitchen were terrible. I washed any dishes before I used them. I cleaned a lot of things before I could used them. There's also no person to talk to about issues. My husband emailed some questions to the company and never got any responses. The neighboring cabins are also really close. They don't really let on about that. There's a lodge right across the street from the cabin. TL;DR - view is great, everything else leaves a lot to be desired.