Hot Tub + Creek: Gatlinburg Group Getaway!

Reviews

• Home is beautiful and inviting.

  4/5

  The home, and property have plenty of things to do for folks of all ages. It's inviting upon arrival. Overall we had a wonderful experience during our stay. My grandson and nephew loved the arcade game. The adults played countless games of pool. Everyone enjoyed the hot tub at least once, but most went in numerous times. We did, however, have a few concerns; there were only 10 bath towels left for our family that was registered as 12, home is listed as sleeping 16. There really should be a minimum of 20 bath towels between the 3 bathrooms. The master bathroom has a double shower, while a great gesture, one of the shower knobs are completely broken off, so there's no way to adjust the water temperature once it's turned on. There's also blue stains all over the sink, counter and shower tiles in the master bathroom, not a problem, just for reference so we aren't charged an additional fee for something that's already there. There was only 1 new roll of toilet paper in each bathroom, again we were registered as a family of 12.None of these things were detrimental to our stay, just slight inconveniences. We would definitely stay again if we plan another trip to Tennessee.

  *This review was originally posted on Vrbo

• Short and sweet

  5/5

  It's was two night stay and at the end I wished I stay longer . Very refreshing and close to nature . I love the small creek behind the house and wishe

  *This review was originally posted on Vrbo

• Anniversary Gathering

  5/5

  We loved the location, all the kids had a great time playing in the creek, all the adults enjoyed playing each other in pool. Only complaint I could possibly think of is, at the time of booking, the listing said there was a pull out couch; however, when we arrived we realized there wasn’t. We were able to figure out sleeping for our large group in the house though. Overall it was an amazing experience and we plan to come back again in the future.

  *This review was originally posted on Vrbo

• Gatlinburg Getaway

  3/5

  Our stay at this property had its ups and downs. The property's stream side location was amazing! Our children loved playing in it daily after adventuring out. It was also close to downtown Gatlinburg, & not far from white water rafting locations while still being far enough out of all the action to be a quiet retreat. The house itself was clean & good for accommodating 2 sets of elderly parents due to it being on one floor. The kids enjoyed having their own play & sleeping area. However, that is where where it the pros end. From our first entry to the home, it smelled very musty & the air handler in the main living room was rattling & blasting loudly. The bedroom walls are very thin! You could hear coughs and snores from the rooms next door & down the hall as if you were in the same room! In the bunkroom, the fooseball table needs to have the handles replaced, as there are sharp edges on the metal handles. The fixtures in the master bathroom showers were falling apart & you could not regulate the temperature for the shower well because of this. The shower floor in the bathroom within the laundry area needs some non-skid flooring protection, as my elderly father slid while taking a shower due to its slippery nature. The kitchen is not fully-equipped, there are many dishes and cups but cooking utensils, measuring cups, etc are not there. The air handler rattled loudly & you had speak loudly while in the living room to speak to each other. The spa was cloudy.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Alaina, We want our guests to rest easy when they stay with us, and we apologize you experienced some issues during your trip. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  -We apologize for the musty smell. Being in the National Forest, our home is surrounded by trees and wilderness. The smell might be due to doors or windows being left open. The air handler is new, but we've sent a technician to inspect it. Maintenance will also replace the Foosball table handles.
  -There are several non-slip mats for the tubs and showers located under the sinks; I apologize if the guests didn't notice them. The kitchen is usually well-stocked, but occasionally utensils may get thrown away. We have a fully functioning dishwasher with quick cycles for convenience in case of a shortage of clean dishes. I hope this feature was helpful for the guests.
  Thank you again for providing such valuable feedback.

• Family vacay

  3/5

  Large older house with some plumbing and well issue.took 12 hours or so to get issues fixed and 3 or. 4 phone calls.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi John, The homeowners were saddened to read your review, as they are accustomed to providing 5-star experiences, and would like to clarify the following:
  - This home relies on a septic system, a delicate setup prone to disruption. Upon learning of an issue, we promptly arranged for repairs within 12 hours, even on a weekend.
  - There are multiple other bathrooms that were fully functioning and not affected by the plumbing issues.
  - The home is older and we work meticulously to keep it maintained.
  Thank you for taking the time to leave a review. Your feedback is important to us, and we appreciate the opportunity to address these concerns.*