A-Frame Gatlinburg Cabin w/ Deck & Private Hot Tub

Reviews

• Beautiful Cabin to Relax In and Reconnect with the One You Love..

  5/5

  My husband and I needed a Cozy place to Relax and Unwind. This Cabin was the Perfect Choice. We enjoyed the beauty of the Mountains covered in Fall Foliage. Saw Families of Deer. Listened to our Favorite Music. The cabin’s only 5 minutes from Downtown Gatlinburg making Dining and Browsing easy and fun. One day we were Rained In but the relaxing Hot Tub made it our Favorite Day. Book this lovely Cabin and feel the joy of unwinding with the Ones.you Love..

  *This review was originally posted on Vrbo

• Nice Place

  4/5

  We really enjoyed our stay at this cabin and we got to see a bear almost every day. The only two things that were odd/dissatisfying were the lighting situation, and the washer. With the lighting, there were a lot of switches that either did nothing, or you weren’t sure what it turned on or off. Maybe having them labeled could be more beneficial for the guests to understand what they do. As for the washer… while it was very convenient to have, I had to disinfect and scrub the whole thing. It was full of mold towards the top. So I’m not sure who’s been “cleaning” it, but it was poorly done. Communication was about a 7/10. The host was very quick to message me about the cleaning service taking longer than expected, and I appreciated the heads up. But when I sent a text about the fan constantly running in the living room and asked how to turn it off, I never got a reply… so I think more cleanliness, and communication is needed. All in all, we had a nice time!

  *This review was originally posted on Vrbo

• Save Your Money

  1/5

  Due to the key code being totally different than what was listed online, we were outside for 35 minutes before we gained access only to find out the dishwasher was broken and we had to do dishes the entire stay of our vacation. Then there were to be two cards giving us access to the chalet for the pools and discounts throughout the town, The owner was kind enough to attempt to get us the card. There should have been two. She replaced only one and it wasn't until Wednesday and we couldn't use it anyway. Those were not in the home. Then the limits had to be stripped and washed due to bugs being in the bed. There were only two rolls of toilet paper for us for a week between four people, two of which were children under the ages of five. The grill outside was rusted and could not be used worse than any grill that I've ever seen in a state park! I had to clean the table because there was food left on it from the prior stay. Upon calling verbo I was only given $100. This was a horrible experience for my first and last verbo experience. I will go with what I know and stay in a hotel or at least a realtor-owned property. Not a private owned property. Horrible experience. Horrible horrible horrible. Please save your money and definitely don't use this property. I do have pictures.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Elizabeth, we want our guests to have a seamless and enjoyable stay, so we sincerely apologize that your experience fell short of expectations. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - The issue with the lock has been addressed, and a new lock was installed as soon as it was brought to our attention.
  - Unfortunately, the dishwasher was broken by the previous guest right before your arrival, and while we couldn’t get the replacement part in time, the $100 refund was issued to compensate for the inconvenience.
  - Only one club card is provided, which grants access to the amenities; however, we understand the frustration of not receiving it until later in your stay.
  - We wish you had reached out to the Guest Contact during your stay as we were unaware of your concerns. We would have promptly responded and been more than happy to address your concerns. Our cleaning team follows strict protocols, but we will review these with them to ensure no details, like the grill or table, are overlooked in the future.
  - We provide two rolls of toilet paper per bathroom as per industry standards but appreciate your feedback and will consider adjusting our supplies.
  We appreciate your feedback as it helps us improve, and we hope to have the opportunity to provide you with a much better experience in the future. Thanks for taking the time to leave your review.

• A frame cabin

  5/5

  Cabin was cute, easy check in and nice location, cabin was clean with a nice hot tub. Would stay here again.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Thank you, Bethany, for the wonderful 5-star review! We are so excited you enjoyed your trip and were pleased with our cabin. We look forward to welcoming you back anytime. Safe Travels!"

• Girls Weekend

  5/5

  We enjoyed the property for a girls weekend. It was cozy and just enough room. The location is great for Gatlinburg and the National Park.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: ''Pamela, to us you are a true rock star! We so much appreciate the wonderful 5-star review you left for our cabin. I wholeheartedly agree, we have the BEST location! We can't wait to have you and the "girls" visit again! Safe Travels.''