Dandridge Home on Douglas Lake w/ Hot Tub & Dock!

Reviews

• Lake house :/

  2/5

  We were super excited to stay at this house and have access to boat dock, traveling from Ohio with our boat. When we arrived we learned that lake was dropped 3 weeks prior and dock was dry docked, making not accessible. This was not communicated by property or listing

  We also learned once arriving that the bunk room was not attached to the main house. You had to exit the house and go down outdoor stairs to access. We also did not have keys that opened it. The property manager came to home and opened night of our arrival after calling

  The hot tub was not filled upon arrival

  Most bothersome is there were signs across the street that said short term rentals ruin neighborhoods. The second morning we were there I stepped onto back porch and was threatened by a man on a four wheeler screaming "go home." Again later in the day came back to drop things off and my husband was yelled at by same man "go home".

  After this occurred I did not feel comfortable having my children sleep in bunk room or to be outside or use hot tub

  Upon checkout he stood across the street and watched us pack the car I mean for a solid 45 min. It was threatening, he stared at me, my husband and children

  While it was a nice main floor house we will not be coming back

  The lake I will say is beautiful glad we had friends staying in another rental about 20 min away and we could use our boat there and spend our days there

  A lot of money spent to just sleep

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Betsy, thanks for taking the time to leave a review. After reading your feedback, the homeowner would like to address a few points:
  - We were not informed about the lake’s water levels dropping, but this information is publicly available, and we apologize it wasn’t better communicated in the listing.
  - The bunk room’s outdoor access should have been more clearly described, and we regret the confusion this caused.
  - We were under the impression that the hot tub was prepared, and we apologize for not filling it when you arrived.
  - The neighbor’s behavior is something we are aware of and have been working to resolve.
  Once again, thank you for your feedback, as it helps us improve the guest experience.