Home on Douglas Lake - Fish & Kayak!

Reviews

• Nice

  4/5

  Nice location

  Clean and comfortable

  *This review was originally posted on Vrbo

• Family

  5/5

  Was very nice and comfortable. Just needs another shower to accommodate 10 people. But we managed. Everything else was fabulous. ❤️

• Fire the cleaners

  3/5

  This property has the potential to be stunning. The grounds could you use some TLC. For example the deck railing isn't sturdy. The provided grills were great except the drip pan is rusted dropping all the grease onto the upper deck only to drip down to the bottom. The dock is broke and half of it lays in the water. The floating dock has some rotten boards so be careful.

  The inside of the home is gorgeous but desperately needs cleaned. We had to contact the property manager just to get bed sheets as they were missing from the beds. The lamp in one of the bedrooms didn't work. The pullout bed looked like it hadnt been cleaned in months and covered in food crumbs. The floors needed swept and was just overall in need of cleaning. The kicker for me was pulling a pan out of the cupboard to find burnt dried eggs stuck to it.

  Like i said the house has the potential to be gorgeous. I loved the extra large picnic table and brick oven down by the dock. The walk in shower is amazing to see. A new exhaust fan would help in the main bathroom. A shower in the master bath would make a great addition. With a family of 10 we struggled. The need to know binder was good to have but needs updated as i contacted someone who doesn't manage the property anymore. I know this sounds like a bunch negatives but if it was properly cleaned and had some TLC I would stay here again.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Amber, we want our guests to rest easy when they stay with us, and we apologize you experienced some issues during your trip. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  -We have discontinued the services of the Manager responsible for housekeeping and lawn maintenance prior to your visit. We apologize for any inconvenience this may have caused. We understand the importance of cleanliness, and thus, we are implementing a comprehensive cleaning plan with our new service provider to maintain the highest standards throughout the entire property. Our new professional cleaning team comes highly recommended. They will pay special attention to areas such as the pull-out bed and bed linens, ensuring a pristine environment for guest comfort.
  -Our grounds have undergone thorough grooming, with particular attention given to new growth around the lake area following the spring season.
  -We are promptly addressing maintenance concerns such as the grill, railing, and broken wood on the dock. Plans are also underway to purchase a new dock to replace the existing one.
  -We are installing a replacement exhaust fan and shower as per your recommendations to further enhance the functionality of our facilities.
  -In response to the non-functional lamp in the third bedroom, a replacement has been purchased.
  -The visitor's manual has been updated with the new contact information for guest convenience.
  We appreciate your feedback so we can continue to improve and help this homeowner provide guests with the 5-star service they are known for. We hope to host you again soon!

• Nice home, lots of room, great amenities

  4/5

  We loved how much room there was in this house! Had pretty much everything we needed. Plenty of towels, extra blankets. Lots of supplies in the kitchen.

  The deck is a bit worn, with raised nails and splintered wood.

  2 beautiful, large bathrooms but only 1 shower.

  Only disappointment/complaint would be patio doors and large windows in the living area do not have screens so we could not open them to let in fresh air.

  Manager's Response:

  From the owner: "Thank you for your review. We are so happy to hear you enjoyed your stay! We will consider screens and have the porch looked at."

• Great place to stay

  4/5

  This place was perfect for our family and a relaxing ride into busy Pigeon Forge and Gatlinburg. There were plenty of rooms for our family and we loved the backyard for our dog. Just a few minor things that made it a 4 star and not 5 star. We wish they had a shower in the master bath as one shower for my whole family made mornings a little hectic (nothing terrible, just a little issue). There were some loose boards on the fence in the backyard so I had to keep an eye on the dog when she went out. The basement gets a little cold at night and I wasn't sure how to fix that except to turn up the heat which made the upstairs a little warm. Every thing mentioned wasn't a deal breaker or anything terrible. It is a beautiful house (and I am sure it is even more beautiful when the lake is there) and would stay again :)

  Manager's Response:

  From the owner: "Thank you, we will look into a shower in the master bath and look into the fence. We thank you for your valuable feedback, it helps us to improve for every guest and we appreciate that. You're welcome back, anytime. "