Clarksville Retreat: Half Mile to Fort Campell!

Reviews

• Worst Airb&b Ever

  1/5

  Locked out, tub wouldn’t drain, trash left, spider webs eveywhere, dirty musty smelling linen, no trash bags,

  1 star.

  Was very eager to make it to the house after driving 7 hours. Once we arrived the code we were told did not work. We called Ronnie about 100 times & got no answer. Stayed on the phone with the helpline for about 20 minutes & still no help. After calling him about 30 times he texted and told me to text only. Finally got in after an extra hour or so and at first glance things were fine. We began to notice lots of spider webs/spiders, only 1 trash bag, the shower liner was filthy (I had to replace it in order to used it), residue marks on both toilets, pillows had a musty smell, & much more. I would never book with Ronnie again. Very dissatisfied with the way he handled business & responded.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Jameka, thank you for taking the time to share your experience. The homeowner wanted to respond to your concerns:
  - We're sorry to hear you had trouble accessing the property. Due to other obligations, we asked for a text and provided an emergency code so you could enter the home.
  - Regarding the tub, we typically keep Drano on hand for any minor clogs. We'll check to make sure it's clearly accessible for future guests.
  - We'll address your feedback on spider webs and the linens with our cleaning team to ensure they meet expectations.
  - Trash bags are usually stored in the laundry room closet, just above the trash can, but we'll check that they're stocked in a clearly visible spot.
  - The shower liner is in good condition but has some minor discoloration, as is common with most liners.
  Thank you again for bringing these issues to our attention, as it helps us improve future guest stays.

• Good stay

  4/5

  House is good, clean and as advertised. Communication with host was not great. Took an hour and a half to get in touch with him when our code did not work to unlock the door.

  *This review was originally posted on Vrbo

• Great Space

  4/5

  Visiting family from the base. This was a great spot for it.Clean and most of those items you would need. 6 of us on this family trip.Overall though, it was a nice space, the beds and furniture were comfortable. Would stay here again.

  *This review was originally posted on Vrbo

• Family getaway

  5/5

  The neighborhood was relatively quiet. The house was clean. It needs a little TLC but we didn’t care because we made lots of memories. It is one of the few properties we stayed at over the years that was equipped for people that cook. The beds were very comfortable. The property is close to everything: Fort Campbell, the Casino, shopping, and restaurants. We would rent again if we find ourselves in the area.

  *This review was originally posted on Vrbo

• Great Space

  4/5

  Visiting family from the base. This was a great spot for it.

  Clean and most of those items you would need. 6 of us on this family trip.

  Overall though, it was a nice space, the beds and furniture were comfortable.

  Would stay here again.