Cabin w/ On-Site Trails - 15 Miles to Mt Rushmore!

Reviews

• 2/5

  Misleading Listing - AC Situation Unacceptable for the PriceWe recently stayed at this cabin in Hill City and had mixed feelings about the experience. on the positive side, the cabin was a great size for our group, the beds were good, and the location was ideal - close to attractions and a peaceful location. However, we were disappointed by the misleading description regarding air conditioning. The listing stated the cabin had A/C, but in reality, there were only two window units. One in the loft and one in the kitchen area. The bedrooms had no air conditioning at all, and we couldn't even close the bedroom doors at night for privacy without them becoming so hot that you could not stay in the room, it was hot enough with the door open. The lower level of the cabin had no AC whatsoever, making it extremely uncomfortable for anyone sleeping down there. There were not ceiling fans in all of the rooms. The basement also was super humid and had a musty smell. Everyone in our group which included small children had difficulty sleeping due to the heat and it really effected the quality of our stay and vacation as everyone was exhausted from limited sleep due to the heat. Temps were 85. For the price we paid, we expected much better. The listing should clearly state that there is no central air and that only limited window units are available. Had we known this, we would have chosen a different property.

  *This review was originally posted on Vrbo

• 5/5

  Great cabin in a perfect spot.

  *This review was originally posted on Vrbo

• 4/5

  We enjoyed the property. There were 20 of us, 3 generations. We played games on the big lawn and biked the trail. We had plenty of beds.However, other rentals we have enjoyed we're more generous in supplies. We had to buy toilet paper and paper towels. The coffee pot didn't work, the electric griddle had no cord, we had to do laundry to provide clean washcloths and hand towels.

  *This review was originally posted on Vrbo

• Family vacay

  5/5

  Beautiful property and great location

  *This review was originally posted on Vrbo

• Summer time stay at Mountain View Lodge

  3/5

  Home was fine. Four bedrooms on main floor and four bedrooms in the lower level. The home was clean and well furnished. Owners are very nice and easy to work with. We love the black hills and have stayed in this area half a dozen times over the past 20 years. Truly beautiful setting with hills and forest.

  The listing indicates the home has air conditioning. We assumed this would mean central air. In reality, the home had a single unit in the loft bedroom. The remainder of the house is unairconditioned. Upon arrival, the AC was off and the home was incredibly hot. We spent the first 30 minutes looking for the AC only to realize the the unit in the loft was the sole AC for the home. The first level became incredibly hot if the doors were closed to the bedrooms. This was particularly a issue as the last two days we stayed were in the 90's. We had our grandsons with (ages 4 & 1) and trying to get them to nap during the day was next to impossible without closing them in a bedroom and it getting warm and stuffy. We had to sleep on the first floor with our doors open all night which meant when the youngest grandson awoke at 6am each morning, everyone on the first level and loft were awake. The downstairs bedrooms were our sons and their spouses were was more tolerable with the use of floor fans, but very humid.

  We ended up spending far too much time and effort to make sure the house stayed "comfortable" during our stay. This would be an ideal property any other time rather than the middle of summer.

  Manager's Response:

  Hi James, we're glad you enjoyed the home’s cleanliness, furnishings, and beautiful Black Hills location. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - To improve comfort during warmer months, we’ve installed an additional A/C unit on the main level to better circulate cool air throughout the home.
  - The cleaning team has been instructed to turn on both A/C units and ceiling fans before guest arrivals, so the home is cool and welcoming from the start.
  - We encourage future guests to reach out to Guest Services using the number provided in the home, as the team is ready to help with any concerns during your stay.
  Thanks for your valuable feedback.