Game Room: Surfside Beach Resort Hideaway!

Reviews

• Family vacation

  3/5

  The house was very large with many bedrooms- which was nice for my large family! The house did have many issues that needed to be resolved. The furniture was very worn down and very hard to sit on due to it slanting from being so old. The stove upstairs barely worked. The shower head in the upstairs bathroom was broken so you had to hold the shower head the entire shower. Both golf carts had issues- one would only stay charger for about an hour at a time and then had a short in the gas pedal. The other had a problem with the tire. Both golf carts back footing was slanted so all the chairs would scrape as we rode to the beach and you rode at a slant when riding on the back.

  Manager's Response:

  From the owner: "Hi Sydney, Thank you for sharing your feedback. I’m sorry to hear your experience wasn’t a five-star one, and I truly wish we had known about these concerns while you were here; we would have done our best to address them right away.
  The furniture in the home was purchased within the last few years, though we recognize that in a short-term rental setting, items can wear a bit quicker than in everyday use. We’ll definitely take a closer look at everything during our next visit.
  As for the stove, this is the first time anyone has mentioned an issue with it, but we appreciate you bringing it to our attention. We’ll make sure it’s inspected promptly to confirm it’s working properly. A later guest let us know about the shower head, and we replaced it as soon as we found out. That’s been taken care of now.
  Regarding the golf carts, one is a bit older, but the other is relatively new by golf cart standards. We include them as a courtesy to help guests more easily transport their beach gear. We know rentals can be pricey in the Village, so we try to offer these as an added convenience. While I understand some of these things affected your stay, I do hope there were still moments you enjoyed during your visit. We’re always striving to make every guest’s stay as smooth and comfortable as possible, and we truly value your input in helping us improve."

• Perfect for guys golf weekend!

  5/5

  Annual golf outing for group of 13. Perfect location to courses, restaurants, and bars! House was super clean and plenty of space.

  *This review was originally posted on Vrbo

• Guys golf outing

  5/5

  Great place to stay near really good golf courses and local restaurants

  *This review was originally posted on Vrbo

• Beach House

  4/5

  House was big enough for our family with a few extra beds available. The house is split into two living spaces with a separate living room and kitchen down stairs with two bedrooms. We didn’t end up using that space other than the rooms but I can see how that would be nice for some families. The bedrooms were all big and nice touch having separate bathrooms for extra privacy. There are also few store away beds if needed. The game room was a hit with the kids and the two golf carts were nice to have to take out and ride around and go to the beach. There is a lot to do with little ones and teens so I can see how this place would be great during the warmer seasons. The only downside I found was dishes seemed a little dirty the ones that were in the cabinets and there really not enough pots and pans for cooking meals. We basically kept using one frying pan for everything. If you have a baby or small child I would recommend brining a baby gate as the stairs going down are steep and made us nervous.The owner did respond quickly and that was great when we had a small issues getting into the house.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "We strive for 5-star reviews and appreciate your honest feedback. We are glad that the space and game room met your needs. We will have our staff look into the concerns that you have expressed regarding the dishes. Thank you."

• Best vacation home!

  5/5

  Property was beautiful, clean and even better than the pictures shown! Tracy was easy and professional to work with. She was fast to respond to any questions we had. The area was very nice and easy access to the beach with the golf carts that we enjoyed using.We had everything we needed at the house.We had a big group, but everyone had space and enjoyed every bit of our time there! Thank you Tracy for your hospitality and we can’t wait to visit again!

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Yay! We are so happy you enjoyed your time at our beach home! We would love to have you come again!"