Beachfront Condo w/ Balcony & Pool in Myrtle Beach

Reviews

• I do not recommend it

  1/5

  Where do I start, when we walked in the smell of mildew was quite strong. The TV in the bedroom didn't work. The bathroom had remnants of urine stains by the toilet. There were a limited amount of outlets in the bedroom. When we arrived late that evening we drove around for 30 minutes looking for parking, the parking lot was full. Either they pulled a bait and switch or we were not given the same unit as pictured, there was no big pool with waterslides and the furniture seemed different. When you lock the door from the inside it no longer locks from the outside, so every time we left our valuables were unprotected. The main front door of the building doesn't lock and I didn't see any security. The windows were so stained and dingy that you couldn't even see out of them. In conclusion I didn't get what I paid for and that is unfortunate. The unit is rundown and outdated, the owners need to do a complete renovation before renting it out again or lower the price..significantly. I was disappointed, my kids were disappointed. Our family vacation was unable to be salvaged.

  Manager's Response:

  Hi Angie, we take guest feedback seriously and passed your comments on to the homeowner, who would like to clarify the following:
  – The bathroom is cleaned before every guest’s arrival, and our cleaners consistently meet high standards to ensure the space is clean and guest-ready. We haven’t detected a mildew smell during our visits, and we offer a plug-in air freshener. The building’s exterior windows are sealed for safety on the 7th floor, are professionally cleaned during the off-season, and may accumulate pollen between cleanings.
  – Regarding the bedroom TV, it’s operational with recently updated remotes and batteries, but we wish we had known about the issue during your stay, so we could’ve assisted in person. The condo’s locking mechanism can be tricky, and we offered several times to meet you to demonstrate how to secure it, but you didn’t get back to us. We're in the process of upgrading the main building entrance with coded locks for additional security.
  – The bedroom contains five outlets, with more located throughout the condo, and the furniture and layout match the listing photos except for a few minor updates, like replacing a bulky table with a wall-mounted one for more space and upgrading the ceiling fan. We also provide wristbands for a nearby resort with waterslides in addition to the condo’s pool amenities, and we share these details with all guests before arrival. You never responded to the message we sent with this information.
  – Parking is monitored for unauthorized vehicles, and towing is enforced, but we would have been happy to assist with finding a space if contacted during your stay.
  The homeowner takes pride in creating a welcoming environment for guests, and we’ll continue working together to ensure a positive experience for all future visitors.