Myrtlewood Resort Condo w/ Games < 2 Mi to Beach!

Reviews

• No TV

  1/5

  Contacted Winifred from In and Out cleaning about TV in living room not working. She said she would contact Spectrum and call me back in a few minutes. Never received a call back and tried to call her the next few days and call would always go to voice mail. We will not rent another condo where Her or In and Out cleaning is employed.

  *This review was originally posted on Vrbo

• TVs not working

  3/5

  The rooms were clean but there was lots of hair in the living room & also on the extra blankets in the closet. I tried contacting the email & phone listed for me but I didn’t get a call back until the evening. The living room tv wasn’t work nor was the master bedroom. Finally someone came & got the tv working but we didn’t have access to a working tv in the living room for our entire stay.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Zayvion, we take guest feedback seriously, and we apologize for the issues you encountered during your stay. We followed up with the homeowner after reading your review, and they wanted to share the following:
  -We're glad to hear the rooms were clean, but we sincerely apologize for the hair you found in the living room and on the extra blankets. This will be addressed with our cleaning team to ensure it does not happen again.
  -We regret the delay in getting back to you and the inconvenience caused by the non-working TVs. We contacted Spectrum to get a new remote, but unfortunately, their techs no longer come out for such issues and had to ship it instead. We apologize for the lack of a working TV in the living room during your stay.
  Thank you for bringing these issues to our attention. We appreciate your feedback so we can continue to improve and help this homeowner provide guests with the 5-star service they are known for. We hope to have the opportunity to host you again soon!

• Mother’s Day

  4/5

  The stay was good. The internet and tv signal was a little weak and the cleanliness was a bit subpar. Seen some things left from past stays and the corners and floors could’ve been cleaned better but overall it was good stay.

  *This review was originally posted on Vrbo

• Golf getaway

  5/5

  Good for golfing buddies, probably not a family. Couch was suspect, should be replaced. Hot water ran out after 2nd shower. Great location for golf

  *This review was originally posted on Vrbo

• Wasn't happy with the stay

  2/5

  The neighborhood was great, location was great, and the property was nice. The condo was the issues. The condo didn't have enough towels or wash cloth. The bed in the master was hard worst night sleep ever. We experienced issues with the bathroom overflowing called maintenance and could not find the issue but it still overflowed every time it was used . The washing machine was mildew and would not spin well. I tried to wash the rugs since the toilet overflowed, it was a mess. No mop to mop the floor. The tv would not work correctly, luckily my son brought his Playstation because we was able to watch tv in the living room. The tv were very small in the bedrooms. We weren't satisfied at all and will not book again.

  *This review was originally posted on Vrbo