Spacious Family Retreat w/ Resort Amenities!

Reviews

• Unfortunately Disappointed with Our Stay at Oceanside Villa

  3/5

  We rented this beach house through VRBO, and while we were excited about our vacation, our experience fell short of expectations.

  Upon arrival, we noticed that the cleanliness of the home left much to be desired. The sheets had hair and crumbs on them, which was quite off-putting. Additionally, there were noticeable stains on the sides of the bed, making it hard to feel comfortable during our stay.

  To add to our dismay, we encountered bugs throughout the home, which certainly detracted from the beachside experience we were hoping for. We even found dirt and leftover food under the couch and TV stand, including a surprising discovery of an entire slice of old pizza! It was quite shocking to say the least.

  We also faced difficulty with check-in due to incorrect information provided by the property manager, which caused unnecessary stress to our arrival. To make matters worse, the on-site representatives at Oceanside Villa mentioned they have had ongoing issues with this property manager, which was concerning. We reached out regarding lock codes that were not provided prior to check-in from the property manager. Leading up to our stay, we reached out numerous times to see if we could extend our stay by a day and we were left hanging each time.

  While we appreciate the location and the potential of the house, the lack of cleanliness and communication truly impacted our stay. We hope these issues can be addressed so future guests can enjoy a much more pleasant experience.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Chelsea, we take it seriously when guests let us know that we missed the mark, and after sending your feedback to the homeowner, they’d like to share the following:
  - We have spoken at length with our cleaning team to ensure stricter standards are enforced, so the issues you experienced, including crumbs on the sheets and the old pizza slice, will not happen again.
  - Our property is regularly treated for pests, and we’ll take extra steps to prevent bugs from being a problem in the future.
  - We’ll be reviewing our check-in process to make sure there’s no confusion around obtaining the lock code going forward.
  We have worked very hard to provide a clean and comfortable place for guests to enjoy and will continue to do all we can to provide the best possible stay for our guests!

• Perfect Home away from Home

  5/5

  First time in over ten years I was able to be with my three children along with their families. We had a wonderful time and enjoyed the home.

  *This review was originally posted on Vrbo

• Senior Trip

  4/5

  We took my son and 7 of his friends, with another family as the boy's senior trip. The property was as listed and in a nice safe HOA. The HOA / Resort had golf carts to rent, which are a must, being the beach is about a mile away, but they golf carts ended up being the boy's best part of the trip. There was a grocery store right across the street, and many other activities close by. The house could have been cleaned a little better prior to our arrival, but Nikki did do a good job getting a repair man over to fix an issue with a running faucet / toilet. Future guests, make sure you check in at least 48hrs prior to your arrival. Thanks again.

  *This review was originally posted on Vrbo

• Great House

  5/5

  Enjoyed our stay-very clean, very spacious home in great location. Golf cart was great addition.

• Great location

  4/5

  Great location! Kitchen well stocked. Clean, but needs a good spring cleaning. Note ALL stairs are VERY steep and back yard slopes straight down to the water, no fence. Overall a great place for adults without disabilities to stay!

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Thank you for your review and for staying with us in Murrells Inlet! We agree that the backyard slope is steep, but the water at the edge is shallow. A lot of the homes in Oceanside Village have yards that go straight to the water and many have small hills like ours. We've never had a problem with our kids playing in the area and we consider it a very family-friendly home. Thanks again."