Partial Ocean View: Hilton Head Island Condo!

Reviews

• 5/5

  Great facility! Lots of amenities and easy access to a beautiful and clean beach. Everyone's was friendly and courteous. Loved our stay. My family would absolutely come back.

  *This review was originally posted on Vrbo

• 5/5

  The condo was recently remodeled and extremely nice. The pool is very close and the general grounds are quiet, cleaned, and generally well maintained. The complex is connected directly to the beach.

  *This review was originally posted on Vrbo

• 5/5

  This was a lovely condo. My only concern was the code to enter our room was posted on the box by the door for anyone to see. I did call the property manager with concern, and while he was kind on the phone, the issue was not resolved. I determined since I had text messages, if anyone accessed the condo and took anything, I could take the issue up with VRBO. I appreciate the properties on VRBO. Check in staff were awesome.

  *This review was originally posted on Vrbo

  Manager's Response:

  Thank you for taking the time to leave us your feedback. I'm sorry you were confused about ourelectronic door lock. The code was not posted anywhere on the outside of the unit. You would have received the door code in your check-in instructions. I think you were referring to the lockbox on the left of the door. That lock box is not used for entry into our unit. I'm sorry you didn't understand that. Of course we value our guests' safety and are very diligent to change the electronic door lock code after every guest, so there is no one who would know your code unless you give it to them during your stay. Thank you for staying with us. We hope you thoroughly enjoyed your time in our little corner of paradise.

• 5/5

• 2/5

  We go to HH 2-3 times per yr this was one of the nicest units we had stayed at but it had its issues:The parking pass was not ready when we stopped at the office.That took about 45min to get it resolved( big pain after a days travel) The unit had WiFi issues- they had given us a wrong password. Again just issues that you shouldnt worry about when you first get in the unit. And lastly the cleaning crew didnt do a great job cleaning up the place before we entered the unit. Sandy floors,stuff underneath the master bed and crumbs on and in the sofa bed. these are all issues that are preventable!

  *This review was originally posted on Vrbo

  Manager's Response:

  From the Owner: "Thank you for your feedback. I'm so sorry you were disappointed with your stay..
  I apologize for the internet issues. The resort changed internet providers recently which involved a complete exchange of not only equipment but also different account logins and passwords. They were not able to let us know the exact day of the transition ahead of time, so we were unaware that the changeover had happened just before your stay began. The fact that the transition happened after the unit was cleaned but before your stay probably contributed to the sand on the floor since the technicians were likely in and out of the unit multiple times during the installation.
  We sincerely make it our goal to give our guests the best experience possible and apologize for this inconvenience."