Walk to Bars & Shops: Resort Condo in Hilton Head!

Reviews

• 3/5

  This was our honeymoon trip and first time at Hilton Head. The room was very clean and the bed was very comfortable. Thank you for a clean condo and sheets!

  However, your security at The Breakers are unnecessarily rude and it's not clear to us why the pool isn't open until 9am and only open until sunset. It would have been helpful to have been provided with some sort of map to our room. When arriving late at night to check in, it is very hard to find if you have no concept of the tunnels through the parking lot after a 7 hour drive. We would have appreciated K-Cups in the room like at every single other place we've stayed. It also would have been nice to have been provided with some of the rules in the room about the area and how you can't have any lights on the beach at night and maybe a map of where the closest restrooms are, or just to make guests aware of a restroom somewhere in the breakers that's not in the room. It just felt like we as guests were not provided with enough information to help us out on our stay. We often felt disoriented, struggled to find any public restrooms that weren't gatekept. Combined with the pool closing at sunset (which is literally 8:30pm). I don't understand why, because there's not a lifeguard on duty. It just felt like the place was designed for us to not have a good time. Ultimately this was just a comfortable place for us to sleep, but that was about it. We returned everything to check out conditions. Thank you again!

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Hi Shalon, I’m glad to hear the room was comfortable and clean, and I appreciate you bringing these items to my attention. I’m currently following up with the Board and property manager regarding the updated pool hours, as this change was not communicated to the owners. Please note that there are no public restrooms available on the property. I’ll also review the other points you mentioned, including the availability of a property map and any additional details."

• Nice Location Close to Beach

  5/5

  The condo is very close to the beach.

  *This review was originally posted on Vrbo

• Cold Showers

  3/5

  Unfortunately, we had to take cold showers our entire stay because the hot water heater was not working-this was during the weather months which made it even more miserable. The repair man could not come until the day we checked out. The owner did not offer any compensation for the inconvenience.

  Manager's Response:

  Hi Shanda, we want our guests to rest easy when they stay with us, and we apologize you experienced some issues during your trip. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We reached out to multiple plumbers as soon as we were informed of the issue on Sunday, but the earliest appointment available was Tuesday.
  - To ensure the problem was resolved, a new hot water tank was installed that day, and the current guests have not reported any issues.
  - We did our best to address the situation as quickly as possible, especially given the challenge of finding a plumber over the weekend.
  We appreciate your patience and feedback and will continue working to provide the best experience possible for future guests.

• Great stay at the breakers

  4/5

  We loved being at the breakers and the apartment worked well for us. Thank you!

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: “Jane, thank you for your review. Please come stay with us again!”

• Wonderful

  5/5

  Beautiful location little dated but was perfect for the get away.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Scott, thank you for the 5-star review. We would love to have you come back!"