Pittsburgh Home Near Frick Park, 7 Mi to Dtwn

Reviews

• 1/5

  To start, this would have been a 3/4 star review with the Wifi issues I will describe. The house was clean in a quiet section of the east end of Pittsburgh, easy to get to all areas of the city. Beds and towels were comfy and of good quality but furniture and wash cloths need updating. Also, 3rd bed room is in the attic with its own A/C so if you are arriving in the evening in the summer time (which we did) you’ll need a couple of hours for it to cool down enough for someone to sleep there. Our stay was Weds June 11 thru Sun June 15. In the listing there are instructions for using the house wifi. When we arrived the wifi was out. I contacted the owner and she said Xfinity was having service issues and it would be fixed (hopefully) that night. We were traveling with our college age sons who love sports so no wifi means no TV - as this house only had a smart TV for streaming- so no US Open golf, no NBA finals, no Stanley Cup. So, long story short - for the duration of our 4 day stay - we had no wifi. We basically had to take all our downtime outside the house. Both host and Evolve team blamed Xfinity and said it was out of their control. They gave me empty platitudes about “making it right” or “ensuring a 5 star experience”. By Saturday I checked with Xfinity directly and there were no services outages at the house or in the area. So, someone was not being completely honest. I’ve inquired about a partial refund and rec’d no resolution. Rent elsewhere if you can.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner:
  "Hi Phil, thanks for your feedback. I’m truly sorry about the Wi-Fi issue during your stay. I was on the phone with Xfinity for over 2 hours when the outage began, and they confirmed, on a recorded line, that maintenance was in progress with no clear end date. Unfortunately, that left us in a tough spot for updates.
  
  Though the issue was out of our control, both Evolve and I offered a discount as a gesture of goodwill. I believe you were asking for a refund, which was not possible as WiFi is not the only accommodation.
  
  I’m glad you found the home clean, quiet, and well-located. Your notes about the washcloths and attic room are appreciated. We’re always looking to improve.
  
  While the Wi-Fi affected your time indoors, I hope you had a chance to enjoy some of Pittsburgh’s beautiful trails and museums. Thank you again for your stay and honest review."

• Empty space/great location

  2/5

  Kitchen isn't for cooking, no kettle, no lids for pots if you just reheat food or keep food in the frig. This kitchen is for you / not great for very young children.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Hi Mary, thanks for sharing your feedback! The listing does not indicate that there is a kettle, but we do provide an Instant Pot, a coffee maker, along with plenty of plates, cutlery, and pots and pans. However, there are no Tupperware containers, and some pots do not have lids. We are sorry you had difficulty with that, and we hope you enjoyed your stay overall."

• Pitt weekend

  5/5

  Fantastic place to stay. Clean and plenty of space for our sisters weekend.

  We plan to make it a yearly meet up spot and would stay in this home again.

  Manager's Response:

  From the Owner: "We are so glad you enjoyed your stay, and look forward to welcoming you back!"

• PA Travels

  5/5

  Location was great for us. Very nice stay at this property. 3 nice size rooms with a queen beds. Very clean and well kept home. We will def be back when in the area!

  *This review was originally posted on Vrbo

• great stay

  5/5

  , bus and easy driving access to lots of great city neighborhoods. A quiet street with plenty of parking. We’ll book this property again.

  *This review was originally posted on Vrbo