Albrightsville Cabin w/ Private Hot Tub + Deck!

Reviews

• January 2025

  5/5

  Everything was accurate in the house. Had a great time with our family. Thank you.

  *This review was originally posted on Vrbo

• Safety hazard / dangerous

  1/5

  The unit is not up to the state code . We had two ppl sustain injuries in our party by falling down /threw the broken stairwell. We was told by our guest contact no one frequent the property so they wasn’t aware as well as they wasn’t aware it had not been clean properly . There was dead flies everywhere. Not in small amount excessive amount we had to swept them in piles . They was in the freezer, they filled up the tub and insured the toilet and covering the dinning room area. I ask did the unit get an extermination before our arrival. If so they should have clean the unit afterwards. 2 bedrooms in the unit were completely covered in animal hair or some type of hair with dirt and lint . The lamps were have broken and there was limited lighting through out the sickest were harazard as 80 percent was mostly cracked. The stove was unclean. We had to do a lot of cleaning. Picture and video upon arrival was taken in real time. We had 2 party members that had to go to the ER due to being injury at the property . Evolve rental will be held liabale . As the failed to secure and check the unit for safety. No one reach back out. There are revising of both falls as the camera for the property is right above the stairs. I have so much documentation on this unit and how it was rented and all the city code violations with the sockets broken etc and unit still rented out after I reported the stair case and that someone should repair it before rented again. I truly see a class lawsuit . After seeing the lack of response giving to the incident that occur during my stay and the issues we faced I became aware that others have experience similar . The attorney general really needs to look into how these properties are being rented out . This is truly dangerous if no one goes to the properties to check behind cleaning personal , to check to make sure the unit is up to code . This was reported by guest check in that they having been out to the unit in a while just cleaners . Not cool the home owner never reached back out to us after I spoke to guest contact about the major incident with the falls from broken stairs case .

  Manager's Response:

  Hi Teresa, we take the safety and cleanliness of our properties extremely seriously, and we’re deeply concerned to hear about the issues you encountered during your stay. After reviewing your feedback with the owner, they immediately looked into your concerns and wanted to share the following:
  - The property is inspected regularly and has passed the necessary township code enforcement checks to ensure it is up to state code.
  - We reviewed your concerns about the staircase and confirmed that there was no prior indication of damage before your stay. Additionally, the property has two sets of stairs to access it, and we’re unclear why the alternate stairs were not used if the others were non-functional. We were not informed of this issue until the end of your visit, which limited our ability to address it sooner.
  - There was snowfall during your stay, and salt was available at the property to help address icy conditions.
  - We acknowledge your concerns about flies and other cleanliness issues. While we offered to send someone to address the flies, we understand that you declined. Your additional comments about cleanliness will be reviewed to ensure future guests do not experience similar issues.
  
  Thank you for taking the time to share your feedback. We’re committed to continuous improvement and hope to provide a 5-star experience for all our guests moving forward.

• over priced

  2/5

  We recently stated this VRBO property and unfortunately, it did not meet our expectations. While the location was great and offered beautiful views, the overall experience was lacking. First, the cleanliness was not up to standard upon arrival. We found that the kitchen microwave was dirty and one did not work. There were cob webs in all rooms and the air filters haven’t been changed in months. It could’ve used a more thorough cleaning. Additionally, some of the linens had stains, which was quite off putting. The beds were hard and uncomfortable. The pillows old and stained which made it difficult to have a restful sleep.The amenities advertise were not as described. The Wi-Fi was unreliable, making it difficult to stay connected, and the hot tub was not functioning during our stay despite being major reason, we chose this property. Communication with the property manager was helpful but his hands were tied due to the owners decisions and we felt our concerns were not addressed. There were safety concerns such as holes in the deck and no functioning smoke detectors.

  All the space itself was spacious and had potential the lack of attention to detail and maintenance really distracted from our overall experience. We were looking forward to our relax and getaway, but this property fell short of our expectations. I hope the owners can take some time to improve the cleanliness and maintenance for future guests.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Bethany, thank you for taking the time to share your feedback. We’ve connected with the homeowner, who wanted to address a few points:
  - The hot tub was cleaned the week before your stay, and although we offered to re-clean it and provide additional top sheets from another property during your stay, both offers were declined.
  - The built-in microwave is currently awaiting replacement and a countertop unit was provided in the meantime for guest use.
  - We understand the challenges you faced with the Wi-Fi, though please note this is managed by the cable company, which is unfortunately out of our control.
  - The home was thoroughly inspected before your arrival, and no cobwebs were present at that time. However, we have passed your concerns on to our cleaning team to ensure the highest standards for future guests.
  - Safety is a top priority for us, and the smoke detectors were checked and fully operational before your stay following a recent inspection.
  
  We truly appreciate your feedback, as it helps us improve the experience for future guests.