Grove Family Home w/ Shared Dock: Near Grand Lake!

Reviews

• Okay-ish house

  3/5

  This house was not very clean at all. I have pictures that shoed dog hair on items in the kitchen, the dishes were dirty in the cabinets and we found dog toys and dog poop in the house. The house clearly states NO DOGS. The air conditioner kept freezing up on us too. We were under the impression the house was on the actual lake, it's not. It is about a block from it and a major hike up and down stairs. I talked to the cleaning lady, who said the owners offered to refund some of our money and they never did.

  *I will say, I accidentally left my wedding ring in a drawer and the cleaning service went to the house and got it and mailed it to me. Very honest lady I will say that. That's not to say I wouldn't stay there again only because it was big enough to fit my herd of a family at a great price. We had a blast at the lake.

  Manager's Response:

  Hi Michelle, we want our guests to arrive at a vacation home that is 100% ready for their stay, so we take your feedback seriously. We followed up with the homeowner after reading your comments, and they wanted to share the following:
  - We're truly sorry about the dog-related issues you encountered. It appears that a previous guest brought a dog without permission, and our cleaning staff unfortunately missed the leftover items in the closet.
  - The cleanliness of the kitchen items has been addressed with our cleaning team to ensure a more thorough check moving forward.
  - We've reviewed the A/C unit, and a technician has inspected it to prevent future freezing issues.
  - The listing notes that the property is not lakefront but provides access to the dock a short walk away. We apologize if there was any confusion about the distance.
  Thank you for sharing your experience, and we're glad you enjoyed your time at the lake despite these concerns. We also appreciate your acknowledgment of the cleaning service’s honesty in returning your wedding ring—those are the standards we strive for. We’re confident that future guests will have an improved stay!

• Card Camp 2024

  4/5

  We enjoyed our stay. There are some repair items needed. The wooden chairs are coming apart and could cause an accident. They need repair or replaced. Light bulb in front bedroom is burned out. Electrical outlets in both bathrooms did not work so we could not use our hair dryers. Overall, it was a good stay and with the needed repairs we would stay there again.

  *This review was originally posted on Vrbo

• Not what we expected. Misleading

  2/5

  Ants were everywhere from the bathroom floor to covers on bed. Yard wasn’t mowed. Dock access was misleading.

  *This review was originally posted on Vrbo

  Manager's Response:

  Kathryn, the owners prioritize every guest experience and did all they could to accommodate you during your stay. We understand the owner promptly responded and went to generous measures to make things right. We're sorry that you felt that their efforts were insufficient. As is evidenced by the many great reviews, these owners are accustomed to providing five-star experiences, and we look forward to this property hosting many happy travelers.

• Clean and Comfortable

  5/5

  Our family really enjoyed staying in this home. The layout was nice and the home was very clean and uncluttered. It was only about a 1 minute walk to the shared boat dock in a quiet cove. The property manager was very responsive and helpful. We also liked the close proximity to Grove and Wolf Creek boat ramp. We will definitely stay here again.

  *This review was originally posted on Vrbo