Private Dock: Grand Lake Family Home

Reviews

• 4/5

  It was very spacious and included all the extras we needed. I would have preferred a dedicated ladder for our boat slip so the kids could swim easily and get back on the dock.

  *This review was originally posted on Vrbo

• Property not cleaned thoroughly

  3/5

  We mostly enjoyed our stay but there were some issues with cleanliness that were a big turn-off. A lot of dog hair! White dog hair blew out of the vents when the ac kicked on. It was on the extra blankets and sheets, between the sofa cushions, under the beds and coffee table. The refrigerator and freezer had not been cleaned thoroughly, especially the produce drawers. The large game room was enjoyed and served as a gathering place for other family members who were staying in another Vrbo home nearby. I probably would look elsewhere if I ever return to Grand Lake.

  Manager's Response:

  Hi Therena, we’re glad to hear the game room was a highlight and that it offered a great space for your family to gather during your Grand Lake visit. We take your feedback seriously and followed up with the homeowner, who wanted to share the following:
  - They strive to ensure all guests have a safe and enjoyable trip, and they were disappointed to hear the cleanliness didn’t meet expectations. They’ve followed up with their cleaning team to help prevent this moving forward.
  - They also ask that guests reach out right away if something isn’t right at check-in, as they’re happy to send the cleaner back out when needed. Unfortunately, they didn’t receive a message during your stay and weren’t able to assist in real time.
  Thanks for sharing your experience. We’re always here to help during a stay and appreciate the chance to keep improving for future guests.

• Great stay at Grand Lake

  5/5

  We were very please with the house, plenty of room for our family of 9! Enjoyed having access to the dock since we rented a pontoon for 2 days. Getting to the dock is a little tricky with all the stairs for my husband and me since we’re in our 70’s but we managed! The deck is small but enjoyable sitting out in the evenings, plus our kids loved the ping pong table! Thanks we loved it!

  *This review was originally posted on Vrbo

• 5/5

  Super fun!! Fishing!! Gorgeous family retreat!!

  *This review was originally posted on Vrbo

• Great family Vacation

  4/5

  This place was huge. The kitchen and the eating area had plenty of space to prepare meals and eat. The two bedrooms with the en suite bathroom were spacious and the two other bedrooms have plenty of room for everyone to sleep. Boat access was easy to get to. Lots of board games to play, a ping-pong table, foosball table, and a miss Pac-Man video game to keep us entertained. Family had a great time.

  *This review was originally posted on Vrbo