'Cedar Falls Cabin 1' Near Arbuckle Mtn Trails

Reviews

• Small cabin near water

  1/5

  The location of the cabin was perfect. We knew the cabin was small but it did accommodate my family of 5. It had everything we needed to have a good time. There were a few bad things that we did not like, the water did not get hot for showers or to wash dishes. All the dishes had mouse droppings as well as the bed and the tables. The fridge did not get cold all of the food we purchased did not stay cold and was ruined. The freezer worked great. The shower was slimy and the towels smelled like mildew. We were the last cabin at the end of the road. There are 4 more cabins on the same side and all of the guests from the other cabins walked straight through our sitting area all day to go to the water.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner:
  "Hi Megan, thank you for your honest feedback. I’m truly sorry to hear about the issues you experienced during your stay. While I’m glad the location and layout worked well for your family, the problems you described — from the lack of hot water and fridge issues to the cleanliness concerns — are unacceptable and far from the experience we aim to provide.
  
  We’ve already begun addressing these concerns with our maintenance and cleaning teams to ensure they’re resolved immediately. I also apologize for the lack of privacy caused by foot traffic near your cabin — we’re looking into better ways to manage that for future guests.
  
  Your feedback is incredibly valuable, and I appreciate you bringing these matters to our attention. I hope we’ll have the opportunity to provide a much better experience in the future."