Dayton Condo w/ Courtyard < 3 to Downtown!

Reviews

• DO NOT BOOK – FILTHY, UNSAFE, AND NO ACCOUNTABILITY

  1/5

  This was by far the worst rental experience we’ve ever had. We booked this home for four days and were forced to leave in less than 24 hours due to how disgusting and unsafe the property was. The unit had clearly not been cleaned before our arrival — even the cleaning lady admitted this to us when she arrived after we were already there.There was filth everywhere: floors were grimy, surfaces sticky, and the bathrooms were unacceptable. It was clear no one had prepared the home for guests. On top of that, there was no one available to contact or help us, leaving us completely stranded with children and no support.To make matters worse, one of their staff members walked directly into the home without knocking while my nine-year-old daughter was in the middle of changing clothes. This was shocking, intrusive, and completely inappropriate — and it put our family’s privacy and safety at risk.We tried to resolve this with the host and VRBO, but we’ve been constantly passed around and given no refund, despite the fact that we didn’t even stay one full day. They continue to claim nothing was wrong, even though the cleaning staff themselves admitted fault. It’s now been days of back and forth, and they are still refusing to take any responsibility.This property was falsely advertised, mismanaged, and clearly lacks even the most basic standards of cleanliness, safety, and guest care. Do not book — unless you want to waste your time, money, and energy fighting for a refund

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner:
  "We’re sorry to hear that your experience didn’t meet expectations. The home was cleaned prior to your arrival, with time-stamped photos to confirm this. When you mentioned some debris on your daughter’s feet, we agreed that additional attention was needed and promptly sent a cleaner. They knocked and, after receiving no response, entered under the assumption that the property was unoccupied so they could complete the cleaning as requested. You then declined the service and chose to leave the next morning without notice. 
  
  We initially issued a partial refund for the first night per Evolve’s recommendation and, upon discovering you did not complete your stay, we provided an additional refund as a courtesy. 
  While we don’t agree with your characterization of the property, we appreciate you sharing your perspective."

• Great location and great place!

  5/5

  In town for a long weekend and this place was close to everything, in a nice quiet neighborhood, and was very nice! Highly recommended!!!

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Glad to hear you enjoyed your stay with us! Thank you very much for the recommendation and feedback! Hope to have you stay again with us soon!"