Idyllic Rochester Apartment: 2 Miles to Downtown!

Reviews

• Wedding stay

  1/5

  My husband & I were very disappointed with the dated condition & cleanliness of the apt. Kitchen had hair & food in the sink. Coffee pot was dirty on inside. Toaster had rust on the metal divider. Microwave had food on the inside & crumbs on the inside of door. Tabletop was dirty. Kitchen chairs & table felt wobbly. Kitchen floor was dirty under the table. Kitchen trash can had no top on it. Bathroom tub had a bug in it & didn’t look clean. Had to request a non slip mat for tub & it was provided. Bottom of the Shower curtain had holes in it. Floor was dirty. Bathroom had one towel bar which was on one of the bathroom doors. Did not have adequate electrical outlets for hair dryer, curling iron. No iron provided. Mattresses were very hard & not comfortable to sleep on. Bed linens smelled & did not seem to be clean. The living room couches were hard & not comfortable to sit on. No instructions on how to use washer & dryer. No detergent or fabric softener provided. Walls felt very thin heard neighbors one night screaming & yelling. Police had to b called. Also carpets had loose fibers all over them. Reported this & it was vacuumed but could see the debris on the wood floors underneath the beds. Had wall calendars from 2023 hanging on the walls. Inadequate electrical outlets for electronics we brought with us. I will not recommend this place to anyone that I know.

  Manager's Response:

  Hi Linda, we want our guests to rest easy when they stay with us, and we apologize you experienced some issues during your trip. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  
  -We're sorry to hear that the cleanliness of the apartment did not meet your expectations. During your stay, the sink and microwave were cleaned promptly, and the toaster was addressed immediately upon your departure.
  -Laundry pods are provided under the sink.
  -The property has multiple power strips and outlets, but we understand that more convenient access would be helpful. The homeowners will look into adding clearer instructions for appliances and improving outlet availability.
  -While occasional noise from neighboring units is outside the homeowner’s control, they took swift action by contacting the authorities to ensure safety and peace.
  
  Thank you for sharing your review. Your feedback helps us continue to improve and provide a better experience for all our guests.

• Great, nostalgic, funky, colourful dream house.

  5/5

  I loved everything about this place's tropical, colourful aesthetic. We had a wonderful stay, and even curtailed some of our days just to come back and decompress on the fabu, 70s-chic lounger. The only downside there was was we had difficulty communicating - our fault - as our phones would not work in the USA. Would book it again in a heartbeat.

• Close to downtown!

  5/5

  The apartment was exactly what we needed for our trip to Rochester. We were minutes from everything! The guest care team was was easy to reach with any questions and got back to us super fast. The beds were a little uncomfortable for us as we like our beds very soft and these were very firm, but if you prefer firm they would be perfect. We would stay here again☺️!

• Super easy!

  5/5

  Beautiful home! Close to the strong museum of play and a amazing playground just a couple blocks away

  *This review was originally posted on Vrbo

• Getaway 💕

  5/5

  Very clean and organized, great for big families.

  *This review was originally posted on Vrbo