Lake Tahoe Mountain Retreat: 1 Mi to Heavenly Lift

Reviews

• Awesome

  5/5

  This was great place to stay and unwind. Very relaxing and would recommend staying here. The owner was very responsive to any needs.

• Weekend trip

  5/5

  Went to a couple great restaurants and golfed at Edgewood.

  *This review was originally posted on Vrbo

• Modern Cabin Stay

  5/5

  My adult siblings and I totally enjoyed out

  *This review was originally posted on Vrbo

• Great views & communication :)

  4/5

  Our check-in process was effortless! The home was what was shown on VRBO. The home cleanliness could have been a little better. Under the beds had lots of dust and dirt and kitchen/living rooms were not swept nor mopped. The staircase entrance was right behind the couch, so we had to push the couch back so my toddler wouldn't fall down the stairs. Used the washer and dryer, the dryer had to be put in a certain way for it to fully dry, had to do 2 cycles for the clothes to dry. Cecy was very communicative and very responsive. She even went above and beyond for the parking tags we needed. Lights in front of the home & doorsteps were out, so we had to use our phones to guide us down- Cecy apologized and said she would get it fixed immediately. The grill and kitchen stove/oven worked great! The shower, everything was awesome! Cecy is great and welcoming, she makes me want to come back! Will use this home for our next Lake Tahoe trip!

  *This review was originally posted on Vrbo

• Short stay hot a lot of stairs, inside and out…

  3/5

  Overall, we enjoyed our stay, but we did encounter a few concerns. The garbage was not collected, and the bear boxes were not available, leaving us with no place to dispose of our trash on the first night. Additionally, the listing did not include any pictures of the exterior or a description of the number of stairs required to access the home. If you have elderly individuals in your group, I would recommend reconsidering this property due to the lack of this information.

  We also noticed what seemed to be an additional unit connected to the first floor of the property, which is locked off by the garage entrance. This felt a bit unsettling and made us question the privacy of the space.possibly will not rent again.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Elyas, we want our guests to rest easy when they stay with us, and we apologize you experienced some issues during your trip. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  -The garbage bins outside were full when you arrived late on Friday night, but the bear boxes were emptied by the following morning. We apologize for the inconvenience this caused.
  -The listing does state that the property requires stairs and may be difficult for guests with limited mobility, but we are sorry if this caught you off guard. We encourage guests to thoroughly review the listing before booking, to ensure they find the perfect vacation home for their needs.
  -The area connected to the first floor is a storage space, not an additional living unit. We assure you that your privacy was maintained throughout your stay. Your local guest contact would have been happy to explain this had you reached out.
  Thanks for taking the time to leave your review.