Contemporary Raleigh Home ~ 2 Mi to Downtown!

Reviews

• Beautiful but Not Clean

  3/5

  This property was accurate in the online listing, but I wished it was cleaner. I had to kill bugs every night, the patio wasn't clean at all, and there were spider webs throughout the house.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Jayon, we truly appreciate you sharing your thoughts about your recent stay. Your feedback is essential to us, and we've relayed your comments to the homeowner, who would like to address the following:
  
  North Carolina summer weather can be hit or miss with bugs, it looks like a few windows were left open, which could have allowed a few bugs to get in!
  We will look into multiple options for reducing bugs on this inside and outside of the home moving forward.
  We go above and beyond for our guests and are confident that future guests will have excellent stays!

• Could Have Been Better

  3/5

  The layout of the house was great for our group of friends. The beds were great, plenty of bath towels, kitchen supplies for cooking meals. However, we did't have enough forks for eating in. There were 6 of us and only 5 forks in the house. To add to that dilemma the dishwasher was broken. Ladies on vacation do not want to hand wash dishes! The owner was not helpful with this situation. The parking situation is VERY tight. The driveway is extremely steep and being able to use the garage was helpful. There is barely enough room for 3 cars. When the owner states no parking on the grass, they mean not even one blade of grass! The owner did allow us a 2-hr early arrival on our first day. We will be returning to Raleigh and sorry to say we will not be returning to this listing.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Andrea, we appreciate your feedback, and we are committed to providing an excellent experience for our guests. Here are some insights from the homeowner:
  -Regarding the dishwasher, we want to clarify that it is fully operational and only requires the keypad to be unlocked. The Guest Contact furnished the guest with comprehensive instructions on unlocking the dishwasher panel. To prevent any future confusion, we will include detailed instructions on how to unlock and operate the dishwasher in our Welcome Book, as well as placing visible reminders next to the dishwasher itself.
  -Moreover, the Guest Contact offered the guest various options for additional parking conveniently located across the street t​​o accommodate their needs effectively.
  -We acknowledge the importance of providing clear guidance on operating the smart appliances within the home and ensuring an ample supply of utensils. Rest assured, we are actively working on providing specific instructions for these appliances and replenishing any necessary utensils promptly.
  We strive to ensure an exceptional stay for all our guests and eagerly anticipate this property hosting many more satisfied guests, as reflected in our numerous positive reviews.

• Lovely House for Week Away

  4/5

  I enjoyed the house and found it clean, comfortable, and charming. It matches the photos on the website, it's easy to get to, and the instructions for guests do a great job of setting expectations and communicating how to access the property. I would choose to stay here again.

  *This review was originally posted on Vrbo

• Lovely House for Week Away

  4/5

  I enjoyed the house and found it clean, comfortable, and charming. It matches the photos on the website, it's easy to get to, and the instructions for guests do a great job of setting expectations and communicating how to access the property. I would choose to stay here again.

  *This review was originally posted on Vrbo

• Lovely House for Week Away

  4/5

  I enjoyed the house and found it clean, comfortable, and charming. It matches the photos on the website, it's easy to get to, and the instructions for guests do a great job of setting expectations and communicating how to access the property. I would choose to stay here again.