10 Mi to Sugar Mountain: Cozy Newland Cabin!

Reviews

• House needs a deep clean

  3/5

  When we arrived the AC was not on so it was muggy in the house and they were window units in each room. They were loud at night turning off and on. The Wi-Fi was not working so the host stopped by unannounced, would have appreciated a call or text first. House was not clean, spider webs, and bugs in the house I assume from having the windows partially open for the window units. Bathroom smelled like pee and kitchen counter was not wiped down. Will not stay here again.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Caroline, thank you for your feedback. We followed up with the homeowner after reading your review, and they wanted to share the following:
  - Any cleanliness concerns will be addressed to ensure the home is ready for future guests.
  - We encourage all guests to reach out to the guest contact right away so any issues can be resolved promptly.
  - We apologize for the miscommunication regarding the property manager’s visit and will ensure guests receive advance notice moving forward.
  - We’re glad we could assist with the Wi-Fi during your stay and hope to have the opportunity to host you again.
  Thanks again for your comments.

• cabin at Linville

  4/5

  Cabin was quaint, and adequate for us. However there was not much closet / storage space. The kitchen was well equipped for cooking breakfast. I never could get connected to internet service (maybe the cabin was in a low spot that houses around it blocked the service.) And it was hard to find. GPS and signs weren't clear that house numbers were not continuous numbers. not sure how you could write that into the description.

  *This review was originally posted on Vrbo

• Nice Property Near Our Family

  4/5

  We visited family for Father's Day weekend and needed a place to stay nearby. This fit the bill.

  *This review was originally posted on Vrbo

• Perfect little cabin

  5/5

  This cabin is perfect for a couple or small family. Clean, great size and quiet location.

  *This review was originally posted on Vrbo

• Good location

  3/5

  Property was nice but needed some cleaning. Ceiling fans were coated with dust and window seals had mold. Overall was fairly clean but you can tell its a quick cleaning service doing just enough. Beds said 2 queens but the second bedroom seemd like a full not a queen. Also we had dogs and it was very nice to have them but whoever was there previously or someone in the area left an absurd amount of dog feces in the driveway. Definitely a nice place but needs a little attention in my opinion.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi John, thank you for sharing your feedback. We're pleased to hear that you enjoyed the location and property. Our cleaning team is usually praised for the cleanliness of the cabin, and we sincerely apologize for any aspects that fell short during your stay. We strive to maintain a high standard of cleanliness and will work with the team to address the issue areas of concern. Additionally, to clarify, the bed in the second bedroom is a queen mattress. Thank you again for your feedback; it helps us improve. We hope to provide you with an even better experience in the future.