Newland Cottage w/ Deck Near Grandfather Mtn Park!

Reviews

• 2/5

  We ran out of toilet paper and paper towels on the second day of our stay.

  The trash can was full of garbage and beer cans leaving no room for our trash.

  Difficult to navigate throughout the resort community without adequate instructions.

  We lost power and texted/emailed the property manager getting no response until the next day. We had already booked a hotel room for the night which we were not compensated for.

  The pictures online do not represent the conditions of the property and make it look much nicer than in person.

  We would never stay here again.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Carol, we take it seriously when guests let us know that we missed the mark, and after sending your feedback to the homeowner, they’d like to clarify the following:
  - The property experienced a 90-minute area-wide power outage that was beyond our control. We're sorry for the inconvenience it caused, but we're unclear why a hotel stay was necessary, as power was restored that evening.
  - The guest welcome book at the property includes a map of the community and detailed information about navigating Linville Land Harbor. There is also ample signage within the community to guide guests.
  - As is common, we provide a starter amount of toilet paper and paper towels, including backup rolls. There are backup rolls provided, but we encourage guests to reach out if additional supplies are needed during their stay.
  - The trash was picked up the day before your arrival, so the bin should have been empty. We apologize if there was any oversight and wish you had contacted the Guest Contact so we could have addressed this or any other concern immediately.
  - The property photos on our listing accurately represent the home, and no changes have been made since they were taken.
  We have worked very hard to provide a clean and comfortable place for guests to enjoy and will continue to do all we can to provide the best possible stay for our guests!

• Great place to stay

  4/5

  This house was a great place to stay. I fell in love with the porch and sent more time out on it than the in house. the listed amenities were spot on with great WiFi and really quite area.the good:- again the porch area oh my god- access to the area around the mountains- WiFi - the little helpful guild in the housethe draw back:- hard beds - I really did not like the beds that said I loved the stay and would stay again if a short visit 3 nights or less.

  *This review was originally posted on Vrbo

• Linville Land Harbor

  5/5

  We enjoyed our stay it was completely clean and with all the activities that the Land Harbor offers you really don’t need to leave. The vacation home felt private and very relaxing!

  *This review was originally posted on Vrbo

• Great place to stay

  4/5

  This house was a great place to stay. I fell in love with the porch and sent more time out on it than the in house. the listed amenities were spot on with great WiFi and really quite area.

  the good:

  - again the porch area oh my god

  - access to the area around the mountains

  - WiFi

  - the little helpful guild in the house

  the draw back:

  - hard beds - I really did not like the beds

  that said I loved the stay and would stay again if a short visit 3 nights or less.

• Very Cozy

  5/5

  Very cozy. Would stay again.

  *This review was originally posted on Vrbo