‘Getaway Chalet’ in Mars Hill w/ Hot Tub & Views!

Reviews

• 4/5

  We had trouble getting the hot tub to work but once we got in touch they sent someone out that day to fix it.

  *This review was originally posted on Vrbo

• 5/5

  We had a great fall getaway here with my family, including our 3 year old dog. It’s a great area overall, and the views were magnificent. We hiked and explored all day and came and sat in the hot tub to watch the sunset in the evening. It was wonderful. I do agree that it needs a little TLC, but what lived in, and enjoyed home doesn’t? It wouldn’t stop me from coming back. We had a few minor issues come up that I tried to contact the management company about several times but didn’t hear back. Because they were not imminent that did not affect my rating at all. We truly enjoyed our stay. But if we would have had imminent issues I would have been frustrated at the lack of communication.

  *This review was originally posted on Vrbo

• Ski Trip

  3/5

  Sent several messages to owner with no reply. Ping pong table was unusable. Only one wash cloth per bathroom.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Ellen, we’re sorry to hear you had trouble reaching with communication during your stay. After following up, neither the homeowner nor Evolve could locate any messages from your stay but would have been happy to assist had they been aware.
  - The ping pong table has been reinforced with a support screw to ensure it’s in good condition for future guests.
  - We have asked the cleaning team to provide two washcloths per shower moving forward.
  Thanks for your feedback—it helps us continue to improve!

• Spacious townhouse

  5/5

  Townhouse is spacious for 6 adults. Views are breathtaking. We used townhouse to sleep pretty much. Beds are comfortable, bathrooms/ showers are clean. Would definitely come back/recommend.

  *This review was originally posted on Vrbo

• Nice place

  4/5

  Nice place to stay. Great views. Really nice layout with lots of space. Loved the loft area and kitchen. Lock code didn't work one of our last nights there. Within a couple minutes, we had both Evolve and the local contact on the phone. They resolved things right away. Awesome customer service. 11% grade going up the hill, so definitely make sure your vehicle can handle that kind of climb.

  The game room was nice and it was cool that they had a handful of board games. If you're wanting to stay in this part of NC, it's a good choice. I would love to see the views in summer or fall.

  We would stay here again.