Game Room & Hot Tub: Bryson City Cabin!

Reviews

• Nice retreat!

  5/5

  We very much enjoyed our stay in this home. Kitchen was well appointed with everything you need to cook, we used the grill, everything worked great. The pool table, ping pong table and the game area downstairs was fun, we played a few games of pool. Was too cold to enjoy the deck area, but the views from inside were wonderful.

  *This review was originally posted on Vrbo

• Thank you!

  5/5

  This was a great home and in amazing proximity to the perfect little town. We loved our stay thank you.

  *This review was originally posted on Vrbo

• Nice and cozy

  5/5

  Wonderful stay. The house was very nice, clean, and cozy. It’s a little intense of a drive up but our 2WD Tahoe handled it even in the rain. We really enjoyed our stay and it was perfect for our family of 4. Downstairs rec room was very comfortable and our kids spent a lot of time down there watching movies. The Christmas tree was already lit up on our arrival and made for a warm and welcoming visit. Was hard to leave! Thank you for sharing your place!

• Disappointed

  3/5

  Disappointed. We had been looking forward to this weekend for some time. Here's the issues we had. - 1st - Could not get the DirectTV to work. Could only get what had been downloaded. 2nd - Messaged this site concerning that. No reply. This was a big college football weekend with playoff games. I stated in my messaged that we would need to leave if we couldn't get DirectTV to work. 3rd - No internet to log-in to our TV apps. 3rd - I messaged that we had left on Saturday - still no reply.

  Overall, the house was clean and there was a Nice Christmas tree up. No TV in the main living are. No on-suite, guess have to share the same bathroom on the main living area or go upstairs.

  Manager's Response:

  Hi Candice, thank you for your feedback. We’re glad you found the house clean and enjoyed the festive touch of the Christmas tree. However, we sincerely apologize for the issues you experienced during your stay.
  
  - DirectTV & Internet: Unfortunately, we discovered after your visit that the DirectTV issue was caused by external cable damage from wildlife, which was beyond our immediate control. Due to delays in resolving the issue, we’ve since discontinued the service and added reliable internet to the property, which has been working seamlessly.
  
  - Communication: We regret the delays in addressing your concerns. We’re working closely with our management team to improve response times and ensure all guest messages are promptly handled.
  
  We appreciate your understanding and value your feedback as it helps us improve. Thank you for bringing these concerns to our attention, and we hope to provide a better experience in the future.

• Disappointed

  2/5

  Arrived after checkin time, but cleaning crew was still there. Had to wait. Several areas a of the home had bugs. The kitchen lacked cleaning cloths, sponges and towels. Main bedroom, mattress was awful. We ended up sleeping in the room with the twin beds.

  The hot tub was nice. However there is no light outside in that area. The basement area was where we stayed the most. Because it was the only place to watch tv or movies.

  We did enjoy eating out on the covered deck.

  *This review was originally posted on Vrbo