Billings Home w/ Trampoline, Gas Grill & Fire Pit!

Reviews

• Great communication with host, home and condition was disappointing.

  3/5

  When we brought the issue of the basement fan not working, the host offered to replace the batteries in the remote the next day. Replacing the batteries did not fix the issue. She offered to have someone come out to replace the fan but we decided to have this wait until after our stay was over. The toilet in the basement did not flush 1/2 of the time. The kids were looking forward to the trampoline and the swing set. Unfortunately both were in disrepair. The trampoline had no pads over the springs as they had rotted away in the sun, and the net was not attached so it was not safe to use. The swing set was falling apart, the slide was so shakey that even the fearless 5 year old said no thank you. The host had added large pieces for furniture, One in the hall way where people need to walk, and a large fousball table in the other hall way. The lack of outlets made it very hard to charge anything, so much so that some of the lamps were not even plugged in. The bedroom in the basement did not have an egress window. The home had a very sweet perfume smell that was very strong and we did not find pleasent. While our trip was great, the stay in this VRBO was very disappointing to both adults and both kids.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Ashlie, the right vacation home is everything, and we're disappointed if this wasn't the one for you. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We offered to replace the basement fan and were ready to bring in a technician, but waited at your request until after checkout
  - The toilet issue was caused by a sump pump that failed during your stay—it’s since been taken care of by a plumber
  - We're sorry the outdoor play equipment didn’t meet expectations. The trampoline still has its safety net, and the swing set is secure, but we’ll double-check both for any needed updates
  - We’ve taken a look at the layout and outlets to make sure everything’s easy to navigate and use
  Thanks for your valuable feedback as we continue to improve for future guests!

• Great home with 2 living spaces.

  5/5

  Great home with 2 living spaces. Well stocked and cared for. Lily was a great host. Thanks

  *This review was originally posted on Vrbo

• Wreastling tourney

  4/5

  Materesses on twin beds not meant for adults

  *This review was originally posted on Vrbo

• Perfect family gathering

  5/5

  Super equipped and as advertised, good location, will book again.

  *This review was originally posted on Vrbo

• Holiday stay

  3/5

  No information was left at the property giving us Wi-fi password nor any checkout directions. The main floor cleanliness was good but the basement cleanliness could have been better.

  *This review was originally posted on Vrbo