A-Frame Cabin in Rocky Mount w/ Furnished Deck!

Reviews

• Everything was as it should have been had a great stay

  4/5

  It was a quiet and nice getaway for a few days

  *This review was originally posted on Vrbo

• Quiet and perfect

  5/5

  Perfect cabin with privacy on back deck to enjoy the nature away from the city.

  *This review was originally posted on Vrbo

• Nice Stay

  4/5

  We had a nice stay! Looks just as pictured, window AC keeps it nice and cool. Could use some minor repairs. There are lots of fun things to do nearby! Loved that it is pert friendly. They even had a gate for the top of the stairs.

• Weekend get away

  5/5

  Great place

  *This review was originally posted on Vrbo

• Terrible!!

  1/5

  Property was filthy! Maggots in The microwave!! Air conditioning was fixed two minutes before we walked in!! There was no hot water!!! Used feminine napkin rolled in toilet paper in the trash, which was not taken out. The refrigerator shelves were full of red sticky stuff as though were hamburger meat that dripped and just dried upstairs. Air conditioner had 2 inches of an opening where cicadas and mosquitoes were coming in, The property manager, Tara and her HVAC man were extremely rude, And told me” I can’t make you happy Nancy”……Unbelievable comment After I showed her everything above! The worst experience in all of my travels and I’m 62 years old and I travel a lot!!! Grossed out myself and my cousin and we left that night because we couldn’t stay there and I had rented it for four nights. Had to go to a hotel almost 2 hours away and spend $400 to not stay in that disgusting home!! I still get the heebie-jeebies thinking about it. Absolutely unacceptable!!!!

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Nancy, we take feedback like this very seriously and want to ensure such issues are addressed promptly. We followed up with the homeowner after reading your review, and they wanted to share the following:
  - This is far from the standard we strive to maintain, and we will be addressing these concerns with our cleaning team immediately.
  - The A/C should have been fully operational before your arrival, and we regret that it was fixed so close to your check-in time. We will review our maintenance scheduling to prevent this from happening in the future.
  - The hot water issue is also being investigated, and we will ensure it is resolved promptly.
  - Professionalism and courtesy are paramount, and we have addressed our concerns with the team to ensure excellent guest interactions in the future.
  - We've addressed your comments with the relevant teams so that future guests will receive the exceptional service we strive to provide.