Mtn-View Ketchum Retreat, 1 Mi to Skiing!

Reviews

• Wonderful location and house but not so clean

  3/5

  Overall we had a great time with our family. The house was beautiful, spacious and located in a great neighborhood with spectacular views. The host welcomed us with a bottle of wine and some snacks, very thoughtful. This house needed to be a lot cleaner and for a kitchen this size they need to add more glassware, silverware and basic cooking supplies (mixing bowls etc). Most of the kitchen supplies are mismatched plastic bowls and mismatched glassware. Here are some of the cleaning issues: two beautiful outside decks facing Baldy Mt had dog crap all over, kitchen counters and sink had grime and food left behind, no clean kitchen sponges, old dirty sponges left behind (bought our own), bathrooms had hair and grime left on counters, one of the beds had stains on comforter, stains on couches in master bedroom and the dryer did not work. We let the host know and because it was a Sunday we couldn't get it fixed before the end of our stay. This place has a lot of potential if they would take the time to have it professionally cleaned before a guest arrives.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Demetria, we want our guests to feel completely at ease during their stay, so we appreciate your honest feedback and the opportunity to improve. After reviewing your comments, the homeowner would like to share the following:
  - The home is professionally cleaned after each stay, but we’ve addressed your concerns with our cleaning crew to ensure all areas, including outdoor decks and kitchen surfaces, are thoroughly checked. Fresh sponges will also be provided moving forward.
  - The mismatched kitchen supplies were chosen to prioritize quantity over uniformity for larger groups, but we agree that more cohesive and updated kitchenware would enhance the experience and will work on adding additional glassware, silverware, and mixing bowls.
  - The dryer has since been repaired, and while it couldn't be addressed during your stay, we appreciated your patience and understanding as we worked to resolve the issue.
  
  Thank you for highlighting the thoughtful welcome touches and the beauty of the home and location. Feedback like yours helps us refine the experience for all future guests.

• Spacious Retreat with a Perfect Location

  5/5

  We enjoyed the spacious house. With easy access to Sun Valley Resort and downtown Ketchum, the location can’t be beat. The kitchen had ample prep space, a large dining area and enough room around the living room to play and relax. The separation of space for sleeping ensured everyone had privacy and was perfect for multiple families!

• Amazing mountain get away

  5/5

  Overall this is just an outstanding rental house. Its location is close to town, close to sun valley resort, and close to the ski hills. The home itself has breath taking views, it is incredibly spacious with plenty of beds for big groups. We loved the wood fire and the kitchen was perfect for cooking a big thanksgiving dinner. Finally, the host was so considerate and easy to reach out to with questions. I would highly recommend this rental to anyone heading to Sun Valley.

  *This review was originally posted on Vrbo