Paradise Park Vacation Rental ~ 4 Mi to Shoreline!

Reviews

• Very Nice!

  5/5

  My family enjoyed this place we got it for a week!! Very spacious! Comfortable setup! My only thing is wish there was more items to bake and cook with at the house. I saw alot of previous renters complain about roaches, we didn't see one alive, that was perfect for me! Its located in a unique area, but i liked it. Pretty quiet except on Friday nights and then you seem to hear your neighbors, but not to bad they quit about 1130pm... Bed are satisfactory. No AC which i initially was like hmmm , but it stayed pretty cool at night..All in all I would rent again. 1 1

  *This review was originally posted on Vrbo

• Happy with stay,unhappy with vrbo

  5/5

  Not happy with vrbo, the stay was great! Double booked

  *This review was originally posted on Vrbo

• Infested

  1/5

  While on the surface the house was cute and clean, we started to notice issues right away. I'll start with the minor things. Our first night there we noticed one of the bedroom doors was off the hinges and couldn't close. I text the host the next morning, and they came out thay day to fix it. So good response time there. Then we noticed a closet door in another room off the roller track. The laundry room closet door off the track. A bathroom closet door off the track. Only one of the front porch lights worked, and it was about to die. Previous sidewalk chalk drawings on the back patio were not cleaned up. I'm glad my youngest child didn't notice the crude drawing of male anatomy out there. Dishes and utensils were dirty. We went to do dishes our second night there, and the dishwasher had dishes in it. Not sure if they were clean or dirty, we just assumed dirty and washed those too. There was no bottom drawer to the freezer, so not a lot of room to store ice and frozen things. Thankfully we thought to buy ice on our way to the house because there was no ice maker. Just a warped and broken ice cube tray. But the biggest issue by far was the cockroach infestation. Dead ones all over. The window tracks, the tracks to the back door, under tables, the dresser drawers. We killed a couple live ones our first night there. Now I understand that they are part of island life. My best friend lives on island, so I know they can happen. But this wasn't a random one here or there. We were killing live ones every day. Every. Single. Day. We were there for a week and I actually lost count on how many we killed. I would say the average was two or three a day. When I mentioned this to the host, I was told the house was treated monthly. They are definitely treating it, because every day we would also find freshly dead ones. We stored all of our food in ziplock bags and gave up on cooking after having a bug run across the stove. Now you're probably asking, why did we stay. Well, we already paid for the week. There was nothing else available in our budget that fit our needs. I couldn't spend a bunch of money for another place while fighting for a refund from this place. If they could get the bugs and cleaning under control, this would have been a perfect place to rent. But between dead bugs, live bugs, and the bug poo on the walls/ceiling, I can not honestly recommend this place.

• Huge front yard and convenient location

  3/5

  The driving directions are easy but we had initial difficulty finding the right home because there wasn't an address visible from the road. We had an outrigger canoe on top of our car and it easily fit in the front yard - plenty of space to park and maneuver with a canoe.

  The place wasn't cleaned well before our arrival (leftovers in the freezer, drips in the fridge and on the floor, plastic bits on the floor, dirty window sills,...) but the property manager came in for a touch up after we reported the condition to her. We killed or picked up 12 cockroaches during our stay, but this can be expected in Hawaii...

  *This review was originally posted on Vrbo

  Manager's Response:

  Shared from the owner:
  
  "Hi Kris, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. It's disheartening to hear that the cleanliness of our property did not meet your expectations upon arrival. Please know that this is not a reflection of our usual standards, and we have addressed this issue with our cleaning team to ensure it doesn't happen again in the future.
  
  We appreciate your understanding regarding the occasional presence of insects in Hawaii's tropical climate. Nevertheless, we understand that encountering them can still be unpleasant, and we're sorry for any discomfort it caused you. We are continuously working on ways to mitigate this issue to provide a more enjoyable experience for our guests.
  
  We're glad to hear that our property manager was able to address your concerns promptly and effectively. She truly takes pride in her work, and we're fortunate to have her on our team.
  Regarding the visibility of our address, we've taken your feedback into account, and we will ensure that it's clearly displayed for future guests to avoid any confusion.
  
  Once again, we apologize for the inconvenience you experienced during your stay. Your feedback is invaluable to us, and we will use it to improve our services moving forward. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience."

• Hawaiian Vacation

  4/5

  The house was a beautiful home with plenty of space in a quiet neighborhood.

  There was a lot of cockroaches inside the home.

  *This review was originally posted on Vrbo