St Simons Island Condo Getaway: 2 Mi to Beach

Reviews

• Terrible experience

  1/5

  This property looks amazing from the original pictures and I’m very surprised at the previous reviews that were posted. There are quite a few things wrong with this rental. We were really disappointed in the general condition and cleanliness of the rental. I would be happy to include photos as I took quite a few. The couch is broken, washing machine broken (we opened to use it and there was standing water already that won't drain), air not cooling (thermostat reads that it's reaching the temp we set it to but it feels about 10 degrees hotter, the ice machine is not functional, and trash can lids do not work. There home was also not up to standard on cleanliness. We saw cockroaches in the kitchen each time went to use it which made us unable to even use it,dirty baseboards, dingy paint, mold around bedroom 3 air vent, filthy shower curtains, 3 beds with questionable stains,. I hope that you remedy the issues before your next guest. We were honestly so grossed we barely wanted to spend anytime here and stayed out to avoid the space.If we would have had the time or options to go somewhere else we would have. This is unacceptable! I have reached out twice to bring this to the host attention and can’t get any answers back.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Shawna, we understand how important it is to find the right vacation home, and we’re disappointed to hear your experience didn’t meet expectations. Your feedback was shared with the homeowner, who would like to address the following:
  - Cleanliness and pest control are taken seriously, with regular treatments scheduled to manage the occasional pest common in Georgia’s climate. A deep cleaning will also be conducted to address any missed areas, such as baseboards and shower curtains.
  - One section of the sofa is slightly sunken, and we recognize the trash can lids may sometimes need reattachment when changing liners. We’re exploring options to improve these items for future guests.
  - We checked the washer and found it was full of water. A new washer and dryer set have been ordered and are scheduled for delivery tomorrow.
  - The A/C system will be double-checked to ensure it's cooling effectively, as guest comfort is a top priority.
  - We're sorry if our communication fell short of your expectations. We strive to be responsive, ensuring guests feel well-supported throughout their stay.
  
  Thank you for sharing your insights. Your feedback allows us to uphold the standards Evolve is known for, and we hope to have the chance to provide you with a better experience in the future.

• Condo

  4/5

  Great property, plenty of room. Very clean. The only thing that needs updating are the mattresses.

  *This review was originally posted on Vrbo

• St Simon Island

  5/5

  The place, locations and cleaniness were all first rate. The only small issue we had was no trash bags or extra toliet paper. I would have gladly brought these told in advance there were no extras...mad dash late at night no fun.😊

  *This review was originally posted on Vrbo

• Love our stay

  5/5

  We were helped when needed. Besides that everything was great.

  *This review was originally posted on Vrbo

• Great location, plenty of space

  5/5

  This property was a cozy home away from home. It was nice and quiet. The location was good with a 2 mile drive to the beach and close to restaurants and grocery store. The pool was not crowded. The kitchen was stocked with appropriate cookware to prepare a nice meal.

  We enjoyed our stay in an inviting space that served us well as a home base.

  We would stay at Cora’s Cove again!

  *This review was originally posted on Vrbo