Mountaintop Ellijay Cabin w/ Private Hot Tub

Reviews

• Nice cabin but could be nicer

  3/5

  The owner was VERY communicative and gave perfect directions to find the cabin.The drive up is about 10 mins of winder loose gravel, mountain road. You MUST have an off road/suv type vehicle to get up there. Getting into the cabin was easy. No issues there. We got the hot tub working with the help of the owner, but…the water seemed a bit iffy. Once we arrive I noticed a few things. 1. There was a strong urine smell in the livingroom. My guess is the previous guest had a dog and whoever cleans the place does a semi-ok, not so great job. There was a dog chew under the coffee table so maybe they just vacuumed around it? One of the pull out beds was COVERED in dog fur and had a hole in it. Thankfully we had our own sheets. The other bed had some random black stuff on it so obviously those blankets/sheets were not washed prior. None of the mattresses have bed bug covers. We did use the very very few pieces of wood for a fire outside. There is another pill of scrap wood but most of it was too long for the fire pit and had nails in it. There are just a few cob webs that definitely could have been swept away but again whoever cleans it does the absolutely minimum. The bathroom was pretty clean except there was a towel on the back of the door from previous guests. The balcony is really cool, they definitely don’t wipe anything down out there but the view is amazing. There are a lot of spiders/bugs (it’s the woods obviously) outside but I didn’t see any inside.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi R'Kenia, we really appreciate you sharing such detailed feedback, and we’re glad you enjoyed the beautiful view, easy check-in, and helpful communication with the owner. We’re sorry you experienced some issues during your stay. We followed up with the homeowner after reading your review, and we wanted to share the following:
  - The guest before you did bring dogs and paid a pet deposit. The owner was unaware of any urine smell and will address this with housekeeping. They are also considering no longer allowing pets to help maintain higher cleanliness standards.
  - The pullout beds are not used very often, as most bookings are for couples. During your stay, there were three and at times four people in the property instead of the two guests originally booked. The owner will make sure housekeeping does a more thorough job checking under furniture and washing all bedding moving forward.
  - The hot tub was cleaned and refilled with fresh well water before your arrival. The owner was glad to help get it working so you could enjoy it during your stay.
  - Firewood for the fire pit is not included, but there is leftover scrap wood from work done on the cabin that guests are welcome to use. The owner does their best to cut it to size when time allows.
  Thanks again for taking the time to share your experience. Your input helps us keep improving and make each stay more enjoyable for future guests.

• Recent stay

  2/5

  We had a pretty eventful stay. First walking in we noticed a dead mouse on the floor. Day 2 the power went out due to the storm. The next morning the water wasn't working.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: Hi Tavish, we are sorry to hear that you did not have a good visit.
  
  - We are located at the top of a mountain, and we share the space with plenty of critters. We do what we can to keep the ones we don't want around at bay, but sometimes they get in. We are sorry for the inconvenience.
  - We had a heck of a storm, and it knocked down some trees, cutting the power off to approximately 153 homes in North Georgia. We can't control Mother Nature.
  - Due to the power outage, it also knocked off the power to the well. I have made some costly improvements that we hope will solve this issue in the future.
  
  We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests.

• Decent

  3/5

  Price is okay, need a 4x4 to get up there forsure. Sadly would’ve been 5 star…but hot tub didn’t work, and the propane tanks for the grills had no propane. Great for a hidden get away if everything worked.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Samuel, we want our guests to feel comfortable during their stay, and we’re sorry if you encountered any issues. After reviewing your feedback, we followed up with the homeowner, and they shared the following:
  -We informed you before arrival that recent snow and rain made the uphill dirt road rough, but it remains accessible without ice. While a truck or SUV is recommended in the listing, cars regularly make the drive.
  -The hot tub issue was due to a faulty relay, which we informed you about in advance. We provided a temporary fix and offered an extra night as a gesture of goodwill. The control box has since been replaced, and the hot tub is now fully operational.
  -Both grills have been tested and have propane, with a full spare tank available. The ignitors may need a few attempts, and matches are provided in the kitchen drawer as a backup.
  We appreciate your feedback and hope the mountain views and peaceful setting added to your experience.

• Great weekend!!

  5/5

  Thoroughly enjoyed staying at this cabin, we loved how every level of the cabin was something different, the view is amazing From the upper deck and the hot tub and lower deck was really nice, Very cozy and comfortable! The host was amazing and responded quickly with any questions that we had and was very helpful! We will definitely be back to stay again and tell all of our friends and anybody we know about this place! We love it!!

• 5/5