Screened Lanai & Heated Pool: Spring Hill Home

Reviews

• 3/5

  The property was just ok.. the lawn needed mowed it made it look like the house had been foreclosed on. The inside was clean. The beds weren’t that comfortable. We couldn’t swim in the pool until the next day. When we got there the pool was dirty,skimmer wasn’t working. We called and our contact came mid day the next day and put some chlorine in it so we couldn’t swim until later that day. Skimmer didn’t work the whole time we were there so it just got dirty again. There were four plastic like pipes that came up out of the floor near the entrance of the pool. One of them was broke and very sharp. My husband stepped on it and wasn’t very happy. I usually don’t write negative reviews however I read reviews and the reviews on this place were good. Hence why I booked it.

  *This review was originally posted on Vrbo

  Manager's Response:

  Thank you for your review. We're glad the inside of the home was clean and hope that part of your stay was comfortable. We followed up with the homeowner, who would like to share the following:
  
  - The lawn is maintained on a regular two-week schedule and was last mowed on the day of your departure.
  - Once we were notified about the pool condition, our technician arrived first thing the following morning to rebalance the water, ensuring it was safe to enjoy later that day.
  - The skimmer is functioning properly; however, heavy rain can affect water clarity temporarily.
  - The issue near the pool entrance was promptly addressed to ensure guest safety.
  
  Thank you for taking the time to leave a review. Your input helps us continue delivering exceptional stays.

• 4/5

  Enjoyed our stay.House was clean and plenty of towels for the pool.Kitchen supplies, specifically glasses, could’ve been a bit better.And I’d recommend a new coffee pot- took over an hour to brew a pot.Overall was a nice stay.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Thank you, Josien, for your stay & thoughtful feedback! I’m glad to hear you enjoyed the home, found it clean, & had everything you needed for the pool. I appreciate your note about the kitchen supplies—new glasses have since been added to the kitchen to improve the selection. Regarding the coffee pot, I truly wish you had reached out during your stay—I would’ve been happy to address it right away. After checkout, I ran a clean cycle through the machine, & it’s now brewing properly again. I always encourage guests to message me during their stay so I can help in real time. Thanks again for staying, & I’d be happy to host you anytime!"

• 5/5

• Great weekend getaway

  5/5

  Great place for the family to unwind. The neighborhood is quiet, no sound of heavy traffic.

  House was clean and comfortable, equipped with everything we needed.

  We enjoyed the heated pool where we spent majority of time. Water in the pool was perfect thanks to Lindsay (person of guests contact) who set it up just the way we liked. Thanks Lindsay! Lindsay was responsive and polite - made us feel appreciated.

  The place is pet friendly, which is fantastic! We had two dogs with us and there was plenty of fenced back yard for them to run around.

  Overall we were very happy we have chosen that particular place for our getaway.

  We will recommend it to our friends.

  Manager's Response:

  From the owner: "Thank you so much for your kind words and thoughtful review! I’m thrilled to hear that Nautical Springs provided the relaxing escape you and your family were looking for. It was a pleasure hosting you all—pups included!
  I’m glad the heated pool hit the mark and that you felt right at home with everything you needed. It means a lot to know you felt appreciated and well taken care of—that’s always the goal!
  Thank you again for choosing Nautical Springs. You’re welcome back anytime, and I truly appreciate you recommending us to your friends!"

• Just what we were looking for

  4/5

  Very nice for rest and relaxation. The pool was great and the ocean backdrop was amazing. The manager was superior in communication and responding to questions. The home was fully stocked and the furniture very comfortable.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Thank you so much for your kind words! We're thrilled to hear that you enjoyed the peaceful atmosphere, the pool, and the stunning ocean view backdrop. It’s great to know the home had everything you needed and that you found the furniture comfortable. We also appreciate your recognition of our manager’s efforts—communication and guest satisfaction are top priorities for us. We’d be delighted to welcome you back anytime!"