Ocean-View Satellite Beach Condo, Steps to Sand!

Reviews

• Unbeatable location

  5/5

  OK, first off - yes the property is due for an update. That being said, the space is large and comfortable, the kitchen is fully functional and well appointed and the view off the balcony is stellar. The whole building was undergoing renovation during our stay, and aside from the garbage shute being closed, it wasn't even noticeable. Drew is attentive, pleasant and a real nice guy. Before our trip, he orovided us with a local guide book, incuding not just the tourist sites but the important things like where the nearest grocery stores were. There is a mountain of beach gear in the closet. The bed is comfy and the towels are soft. My wife and I had a wonderful, relaxing stay, and we will definitely be back.

• Do not stay here

  1/5

  I knew going in that this property was going to be low quality because it’s cheaper.

  The contact host was not helpful at all when I called about us not having a key to enter the apartment building we never received a key.

  The condo reeked of cigarette smoke and chemicals.

  It was not clean- hair in the shower, sand on the floors, the stove top was nasty, sand on the futon couches, etc.

  The lobby was closed so you had to climb two flights of stairs to get to the elevator (which is very difficult with stuff).

  The trash shoot was broken and there was no dumpster downstairs for garbage we had to go find a garbage can at a shop.

  We also did not receive a key to get in the building and when I called our guest contact he said he was going to help but then we never got a key for our ENTIRE STAY. We did not have a key to get in the building. Calling VRRBO was not helpful at all. I contacted Evolve, the rental company that the condo is booked through and even though they finally offered to refund us for nights not stayed, it took so long for them to respond that by the time we could’ve been decided our trip was almost finished.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Victoria, we want our guests to rest easy when they stay with us, and we're sorry that you experienced some issues during your trip. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We sincerely apologize for the inconvenience caused by the missing key during your stay. The key was taken by the previous guest, and despite our best efforts to resolve the issue by coordinating with a locksmith and the condo association, we were unable to resolve this during your stay. Additionally, we were unable to reach both you and the previous guest, which further complicated the matter. The key has now been replaced. 
  - It's important to note that our condo is strictly non-smoking; however, we understand that a past guest may have violated this rule. We're taking steps to mitigate any lingering odor by airing out the unit and using an air filtration system.
  - Regarding cleanliness, we acknowledge the presence of sand brought in by the previous guest, and while our team made diligent efforts to address this, it appears some areas were overlooked. Your feedback regarding sand, hair in the shower, and the stovetop has been shared with our cleaning team to ensure improvements are made.
  - The lobby was closed due to renovations, rendering the elevator temporarily unusable during your stay. We're pleased to share that the renovations are now complete, and the elevator is back in operation.
  - Efforts are underway to address the issue with the trash chute being out of order, and we're actively working with the condo association to find a resolution.
  - We attempted to reach out to offer you a refund and a complimentary dinner on several occasions but unfortunately didn't receive a response. Please know that we remain committed to resolving any concerns you may have and are available to assist you further if needed.
  We take our guest experience seriously and strive to provide an enjoyable stay for each guest. Thank you for taking the time to provide feedback on your stay so we can continue to enhance the guest experience.

• Budget Conscientious Beach View

  4/5

  Great place for the price. Was better than decent. I would say it was good. Not spotless and pristine, but well worth it for the price and having a view of the beach. There was some construction but it has since been finished, I think.

  *This review was originally posted on Vrbo

• Do not book this villa!!!!!

  1/5

  It started great got my instructions went to check in and no keys in the lock box.. so me and my wife had to call the owner to find out what was going on Oh by the way it was our anniversary....We sat in the parking lot WAITING to find out if we are going to have a roof over our head .. Well long ass story short.. i had to cancel the reservation. And had to go and spend $500 for a 2 day stay at a MOTEL a freaking MOTEL when i booked a full size villa..Come to find out it was double booked and people were in the room i booked for my 10th anniversary so please book ANYWHERE ELSE dont waste the time or money

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Daniel, we take guest feedback seriously and passed your comments on to the homeowner who would like to share the following:
  We are glad you chose our home and we apologize you were unable to check in and enjoy our home. There was a calendar error on our booking site end and this resulted in a double booking. This will not happen again as all of our calendars have been updated.
  We do all we can to make our homes the best possible stays, and we look forward to this property hosting many satisfied guests. Thank you for your feedback!

• No Beach Access or Pool

  4/5

  The property lacked beach access and there was no pool. The entire place was under construction so maybe that's why. Unit could also use some updates but still a nice place and worth the price.

  *This review was originally posted on Vrbo