Punta Gorda Escape w/ Private Lanai & Pool!

Reviews

• Too Restrictive

  3/5

  The advertisement for the property showed a boat lift but when we arrived it was padlocked. We had to call to get the combination lock to enter but there was a second combination lock that no one had the combination for. We waited half an hour for them to figure out how to get in. The thermostat was locked and we could not access it so the master was too warm in July. The place was nice and very clean but not accommodating.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Teresa, thank you for sharing your feedback. We’re glad to hear that you found the property nice and very clean, but we’re sorry to learn that certain aspects of your stay didn’t meet your expectations. After discussing your comments with the homeowner, they wanted to address the following:
  -The boat lift is no longer accessible to guests due to past incidents where it was damaged and the covers were taken. Unfortunately, the listing wasn’t updated in time before your arrival, and we sincerely apologize for this oversight. The listing has since been corrected to reflect the current amenities.
  -The thermostat is set to 72°F and is locked to conserve energy and prevent issues with the A/C system, as previous guests have caused damage by adjusting it too low.
  Thank you for your valuable feedback.

• House was nice

  3/5

  House was nice and the pool was great and was maintained while we there. Wifi is garbage, TV's would not stay connected to the internet and since there's no cable or satelitte better bring your own Roku and use your phone for internet if you want to watch TV.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Fred, we truly appreciate you sharing your thoughts about your recent stay. Your feedback is essential to us, and we've relayed your comments to the homeowner, who would like to address the following: We recently hired an IT professional to relocate the equipment and install a Wifi booster. As a result, everything is now running smoothly and faster. Thank you for your feedback, and we look forward to welcoming you back for a more enjoyable stay in the future.

• House was nice

  3/5

  House was nice and the pool was great and was maintained while we there.

  Wifi is garbage, TV's would not stay connected to the internet and since there's no cable or satelitte better bring your own Roku and use your phone for internet if you want to watch TV.

• 90 percent of everything was good

  4/5

  Better TV INSTRUCTIONS NONE AVAILABLE. A.C. Needed to be easer to operate.

  *This review was originally posted on Vrbo

• Very average

  3/5

  Nothing special about this place. No lounge chairs in the lanai. Very odd layout in the house and it does not say it but bring your own entertainment. No even local tv channels. You must log into your own streaming.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Lisa, thank you for taking the time to leave a review. We genuinely appreciate your feedback, and the homeowner would like to share the following:
  -In regards to the lanai space, we understand the limitation and have provided two chairs and a table to accommodate guests comfortably within that area.
  -Regarding the Wifi password, we have made it available in two convenient locations: firstly, within the guest book situated atop the dining table, and secondly, below the Nest thermostat. We encourage guests to reach out to us for any assistance or information they may need during their stay.
  Our commitment to providing an exceptional stay remains steadfast, and we eagerly anticipate hosting many more satisfied guests.