Port Charlotte Home w/ Screened Pool Near Golf!

Reviews

• Spacious home and very clean

  4/5

  Home was perfect for what we needed. Everything was clean and the open living space allowed us to visit with plenty of room. The pool table was fun: however the darts didn’t work. Nice pool but too cold to swim. Added touches such as bath cloths, soap for baths and more than two coffee mugs would be a welcomed addition. Nice neighborhood. Very quiet.. Enjoyed our stay.

  *This review was originally posted on Vrbo

• Spacious retreat

  5/5

  The house was very clean with four bedrooms and a large common area with TV, seating, two dining areas, a pool table and dart board. The kitchen was spacious and had everything we needed. The outdoor pool area was beautiful with a fenced in yard for our pet. The neighborhood was quiet. We would definitely stay here again.

  *This review was originally posted on Vrbo

• First Time Customer

  4/5

  The house and neighborhood proved to be a very good fit for our needs, as we were dislocated from our previous FL rental property of over 10 years due to hurricane damage on Manasota Key. Our property managers, Angel and Jessica, were extremely responsive and helpful throughout our stay. Both the house and location were absolutely as advertised. As first-time customers of VRBO and Evolve, we were very pleased with our stay.

  *This review was originally posted on Vrbo

• 4/5

• Property needs work, Management Company a Disaster

  1/5

  Our family came down to spend Thanksgiving near my brother and his family. The house is well equipped and as advertised, but in need of a deep clean. We found several dead lizards and frogs around the house and it had a musty smell. More troubling were the holes in the cage around the pool-an animal was getting in every night leaving droppings by the back door we had to clean daily.

  The management company was what made this a disaster. We heard from multiple people with conflicting messages, the most comical being notified on our last full day that we were approved for an early check in. The house didnt have power to many of the outlets, including all the bathrooms, which made getting ready impossible for some in our group. The washer also didnt have power. I'm guessing the issue was the fuse box, which was in the locked garage. I reached out many times to Evolve, the property manager, and got the run around. Finally, on Thanksgiving, the property maintenance guy called to say hes not in the area and its Thanksgiving, so "what did I want him to do." If I owned the property I'd be livid by the poor communication from this management company.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Thomas, we take it seriously when guests let us know that we missed the mark, and after sending your feedback to the homeowner, they’d like to share the following:
  - Thank you for sharing your feedback. We sincerely apologize for the issues you encountered during your stay. Your experience is not the standard we strive to provide, and we’re deeply sorry that these challenges affected your Thanksgiving holiday.
  - We value and prioritize providing a clean and welcoming environment and appreciate your feedback. We are addressing your concerns with a deep cleaning, resolving the musty odor, and repairing the pool enclosure to enhance your experience.
  - We regret the inconvenience caused by the power outages and locked fuse box. We’re working with the property management team to improve communication and ensure quicker resolutions. The response you received on Thanksgiving was unacceptable, and we’re addressing it to ensure all guests receive the care they deserve at all times.
  
  Your feedback helps us improve, and we hope to provide the excellent experience you deserve. Please don’t hesitate to reach out if there’s anything more we can do.