Riverfront Florida Retreat w/ Pool, Patio & Grill!

Reviews

• Over Rated

  2/5

  We get there-there’s a problem with the door lock since the internet wasn’t working properly, so the home isn’t locked. We went to prepare dinner there wasn’t any kind of baking pans at all. With further investigation there was 1 very small skillet the home had very few items a kitchen really needed. They did bring us some items as speaking with them about this. At that time, I also told them there seemed to be a problem with the hot water. We could only get lukewarm water in the kitchen and bathrooms. When they came to check it they did find a problem. Then replaced the water heater. Then a few days later it got very cold at night we went in turned on the thermostat for the heat before we went to bed, when we got up the next morning it was 58 degrees in the home. So we again called the contact left a message. Heard nothing so then we left a couple text messages, then finally found out that there was no heat in the home. The contact told us she would bring us a couple heaters in which she never brought us. It was cold 5 more days. Then, we came in one night fairly late 9:30 or so tried to get into the home the lock wouldn’t work. We couldn’t get into the house. We called the contact again no answer left her a message that we could not get in & that we were mad. To this day the contact has not contacted us! As far as the pool we didn’t use it, weather didn’t permit. We left the home immaculate when we left we do not feel 2 wrongs don’t equal a right!. BEWARE!!

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Karen, we want our guests to rest easy when they stay with us, and we’re sorry to hear your experience didn’t meet expectations. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We’re addressing the issues with the door lock to ensure the home remains secure and easily accessible for future guests.
  - We regret the inconvenience caused by the lukewarm water and heating. The water heater was replaced promptly during your stay, and we’re working to ensure the heating system is fully functional for future guests.
  - The kitchen inventory is being reviewed to better meet guests’ needs, and additional items were provided during your stay to assist with meal preparation.
  
  We appreciate your detailed feedback and are using it to improve the guest experience. Thanks for taking the time to share your review!

• Nice Rental Home - Great Location

  4/5

  First and foremost, we appreciate the cleanliness of a rental home. This one defintely met that criteria. The pool and patio area was wonderful; a nice place to unwind and relax in the evening with a glass of wine. The large family room was also a great room that we enjoyed. We were on the go most of the day checking out the area and surrounding areas. We will definitely be back!

  Manager's Response:

  From the owner: “Hi William, thank you so much for your review. We will definitely take your recommendations to improve our home and we would love to have you back!”

• Quiet and Relaxing

  5/5

  I had a pleasant stay at this location. I was able to work and vacation. For this time of year the pool temperature was refreshing. My only issue was the mattress. While some swear by a memory foam mattress it is not for me. I wish this information was included in the details or I may have missed it. They are terrible for my back.

  *This review was originally posted on Vrbo

• The best place I have stayed

  5/5

  The place is very clean and relaxed, excellent to go with the family and have a great time, I highly recommend it