Family-Friendly Panama City Beach Condo in Resort!

Reviews

• 1/5

  I had to go buy tissue, dish soap, and etc. I never received the code to get into the condo. They finally replied 2 days later. Worst experience ever!!

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Johnny, the right vacation home is everything, and we're disappointed if this wasn't the one for you. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  Thanks for sharing your experience. Guests are provided with a starter supply of items like tissue and dish soap, and we’ll take a look to ensure these are stocked for future guests. We also appreciate your note about the check-in code and have considered this.
  Thanks for taking the time to leave your review!

• Florida Trip - Sister's Wedding

  4/5

  Over all It was an amazing stay. The whole week was an awesomely crazy trip. The condo was amazing, with a beautiful view. Although there were a few issues (some of which were no ones fault) a heads up would've been nice. We were on the 3rd floor (the stairs from the top of parking garage to the building went to the 4th) There was only 1 set of elevators for the parking garage & 1 set at each end of the resort) No big deal until 1 or the other wasn't working. There weren't adequate towels or sheets for the number of people staying. Although Our contact Person promptly brought us the correct amount and sheets for the extra beds, once we asked for them (don't know who is in charge of stocking the unit for guest). Upon our arrival there was only a partial roll of toilet paper in each bathroom & no extra. We were to run the dishwasher when we left, but there was no soap for it. We washed dished by hand during our stay (which I'd have done anyway) A sign asked us to use dark towels for makeup removal, there where none. The filter in the fridge needed changed and the Smoke detector battery in secondary bedroom needed replaced. We had to remove a battery from a tv remote to replace the 1 in the thermostat. The dehumidifier needed emptied & filter changed (which we didn't know how to do, so didn't mess with it.) I purchased a coffee pot (since I couldn't figure out the 1 there) Which I intentionally left for any future guest that may have the same issue. Overall it was a great stay.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the Owner: "Thank you for the kind and honest review! We are so glad you had an amazing stay and loved the view. We truly appreciate you pointing out the areas we can improve, like stocking essentials and clearer heads-ups about the building layout. We are addressing those right away. Thank you also for your thoughtful gesture of leaving a coffee pot for future guests—so kind! We would love to welcome you back and make your next stay even smoother."

• Great Location

  5/5

  The location of this condo was perfect for us. Easy access to the beach, restaurants and tourist attractions. The amenities (pools, gym) were top notch. We thoroughly enjoyed our stay.

• Air conditioning and elevator did not work.

  3/5

  Air conditioning/ Heat did not work in the unit. Front door would not lock also. Door lock was repaired day 3 but heat and air still not working when we checked out.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Matthew, thanks for taking the time to review your stay. After reading your feedback, the homeowner wanted to share the following:
  We sincerely apologize that you experienced issues with the A/C and elevator. We wish you had reached out to us so we could've assisted you immediately.
  Thanks again for letting us know about your visit.

• Birthday Weekend

  5/5

  Everything was exactly as stated. We really enjoyed ourselves. It was very clean and this particular room location was perfect for us. I will return next summer.