Palm Coast Oasis w/ Pool: Steps to Cinnamon Beach!

Reviews

• We're ready to return!

  5/5

  Our family of 13 found the perfect fit in this incredible home. The well-equipped kitchen made meal preparation a breeze. Everyone raved about the comfortable beds and the convenience of having their own bathrooms. We made it a daily habit to enjoy the pool and spa. We’ll cherish the memories we made in this beautiful home and at the beach.

• Excellent!

  5/5

  We loved this house! We booked it for our annual family vacation - it was spacious and very comfortable for us - 8 adults and 4 children. The gated community was beautiful! The beach was easy to get to-a short walk along a boardwalk, and the only street to cross was a sleepy neighborhood street. Check in and check out was very easy also.We would definitely stay here again!

  *This review was originally posted on Vrbo

• Awesome!!!!!

  5/5

  Amazing!!!! House was the perfect size and location for our trip. We look forward to staying again in the near future.

• Loved it

  5/5

  We absolutely loved this house and had plenty of space for the eight of us. It was well stocked, very comfortable beds, and plenty of comfortable indoor and outdoor furniture. The pools were very warm and inviting and the walk to the beach was short. Highly recommend!

• Not worth the price!!!

  3/5

  I was thrilled to book this luxury rental for our daughter’s wedding weekend, expecting it to be perfect for family traveling in from across the country. While I didn’t mind the high price if it met expectations, the stay was disappointing. Shortly after check-in, the owner informed me the hot tub wasn’t working and the pool was leaking—issues mentioned in previous reviews. This was a major letdown.The towels were basic and insufficient for all the bathrooms. The freezer barely opened, the ice maker didn’t work, and there was a large trash can in the kitchen with no bags provided. Toiletries were comparable to those at a budget motel, not a luxury property.Construction was ongoing next door and across the street. While not the owner’s fault, this should have been disclosed given the premium price. Check-in was another hassle. Though I requested an early check-in and received confirmation, security had no record of our reservation. Adding family members to the gate list caused more confusion, leading to access being denied for one group.Overall, this experience fell far short of what was promised, making it a disappointing and frustrating stay during an important family event.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Sarah, we take it seriously when guests let us know that we missed the mark, and after reviewing your feedback, we’d like to share the following:
  - We provide luxury toiletries and cotton towels in every bathroom, with extras like beach towels and makeup towels available. Please feel free to reach out if additional items are needed.
  - A standalone ice maker is available in the kitchen, and a starter pack of essentials, including trash bags, is provided under the sink.
  - While there was confusion at check-in due to gate security, we encourage guests to provide their guest list directly to us beforehand to ensure a seamless experience.
  - The pool had a minor gasket issue that was repaired shortly after your arrival. Guests also have access to two resort pools just a short walk away. We're happy to say that the construction is nearing completion.
  
  We appreciate your feedback so we can continue to improve and help this homeowner provide guests with the 5-star service they are known for.