Contemporary Naples Home w/ Outdoor Kitchen & Pool

Reviews

• Promising property but multiple issues

  3/5

  The home is beautiful and has a lot of potential, but there were multiple unresolved issues with the stay. Leading up to the stay we spoke with Evolve, the property manager who confirmed multiple times that the pool has a temporary heater that would warm the pool sufficiently. After the fact they told us because the listing doesn’t say there is a heater, it didn’t matter (even though we called to ask). It was ice cold. We were given an incorrect code to enter the house. This was resolved relatively quickly, but should have been an indicator to how our stay would be managed. The house appeared clean and had very strong scent of cleaning supplies, but everyone in our stay had filthy feet that turned black within hours of being in the home. The grill should also be cleaned, it is full of grease and at the lowest setting still had huge flames and caused significant smoke. Again, good potential at this property. Great outdoor area for hanging out and eating meals. Solid location with coffee shop, brewery, park, trails, food trucks with live music all nearby. If the weather did not require a heated pool, the place was cleaner and the communication from the property manager was better - this could easily become a 5-star stay. If traveling here in winter, DO NOT trust any communication about the pool heater We were lied to and not compensated for it, despite our efforts to confirm prior to the trip.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Edward, we appreciate you sharing your feedback. After reviewing your comments with the homeowner, we wanted to provide some details on how we addressed your concerns:
  - The pool is listed as unheated, and this is noted throughout the listing. While we had tested a temporary heater, it wasn’t designed to
  fully heat the pool—especially during an unseasonably cold week. To enhance your experience, we still had the pool company run it
  continuously during your stay.
  - We accommodated an early check-in at 1 PM, ahead of our standard 4 PM time. Our cleaning team worked quickly to prepare the
  home and also provided complimentary snacks and wine as a welcome. We wish you had let us know about any cleaning concerns
  during your stay so we could have taken care of them right away.
  - The keyless entry code updates automatically at standard check-in time, so it wasn’t active upon early arrival, but we took care of it
  right away.
  - Understanding your concerns, we went above and beyond to offer a full refund for any unused nights and for Evolve to assist in
  finding alternative accommodations. You chose to stay, and we were happy to continue hosting you.
  - We always strive to provide a great stay and will continue making improvements, including ensuring the listing details remain as clear
  as possible.
  
  Thanks again for your feedback, and we hope you enjoyed your time in Naples!

• Summer vacation

  5/5

  House was spotless and had so much to offer for everyone staying. Great location and close to everything. Had plenty of supplies and accommodations were wonderful. The owner was so great and communicated often. Would highly recommend this place. One of the best I have stayed in at Naples.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: ''Thank you so much for taking the time to review our property and we are so glad you enjoyed your stay! We try our best to ensure our guests are happy and feel catered to. Thank you for the feedback on supplies and accommodations, we try to ensure our guests have what they need so they feel like they are fully on vacation!''

• Visit April, 2024 - Naples

  5/5

  We have used individually owned homes on the rental market regularly in the past few years. We like the space and feel of a house versus a hotel room.

  This was the most beautiful, well appointed home we have ever stayed in. The finishes and furnishings in this house are amazing. It is exactly as it appears in the photos and description. It is also in the “arts district”, a very quiet, convenient part of town. Five plus stars.

  The only downside is temporary - there is a large house being built next door, which will make the neighborhood more desirable, that was loud with a generator and nail gun going all day. Don’t fail to stay because of the temporary noise.

  Manager's Response:

  From the owner: "Hello and thank you for taking the time to review our home! What drove you to book this home for the finishes and modern look is what made us fall in love with it in the first place. We love it when guests enjoy the property as much as we do! Thank you for the feedback regarding the construction. Unfortunately, that was out of our control, but to your point, construction has been completed, and we would love to welcome you back someday!"

• 5 Star Luxury property in quiet neighborhood.

  5/5

  We planned to rendezvous from the mid-atlantic with our friends from the midwest. This was a perfect setting. The modern construction was of extremely high quality, great cabinetry and furnishings and comfortable bedding. The screened outdoor dining area, kitchen and pool were spacious and effectively landscaped with foliage to provide privacy. Appliances were top-knotch.

  The quiet neighborhood, transitioning from well kept 40+ smaller homes, was quiet when construction was not active (before 7:30 and after 3:30 pm). The location was not inherently special but most destinations around Naples were minutes away by car. We loved this base of operations for our March getaway and would stay there again.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Hello and thank you so much for taking the time to write your thorough review! Construction of the homes has since been completed but we do apologize for the noise. Hopefully, you'll have the chance to visit us again someday and this will be a worry of the past! Your appreciation for the building is what also drove us to love this home. We love it when guests love it as much as we do! Thank you for staying with us."

• Beautiful, Amazing New Contemporary Home

  5/5

  The Contemporary Naples Home is brand-new, exceptionally clean and was perfect for our "Staycation". We especially loved the contemporary design, lighting and the openness between the Pool/Outdoor Kitchen and the interior Kitchen/Great Room area. The owner was extremely helpful in addressing a couple of questions that we had. They are in the process of adding a new pool heater which will definitely help future cold-weather guests. The street has three other new homes that are in various stages of construction but the noise was not a big issue (the street currently has no lighting but the home is only a half-block from Bayshore Boulevard and is only 5-10 minutes from the main area of Naples). We will definitely stay here in the future if the home is available.

  *This review was originally posted on Vrbo