Home w/ Patio: Near Zoo Miami & Black Creek Canal!

Reviews

• Perfect space and peaceful

  5/5

  Clean big bright peaceful jus 1 tv and was in Spanish bt everything else 10/10

• Miami Trip

  5/5

  The house is beautiful. The pool was wonderful. The host communicated well. We will definite stay here again.

  *This review was originally posted on Vrbo

• Bad experience

  1/5

  I first was given a code to enter the house and it did not work. It was only after many hours trying to resolve the problem that we were given a new code. The company that manages the emails after VRBO, Evolve, was horrible in communication. I was going to bring my granddaughter but could not let her ride bike because the traffic at the corner as horrendous.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi William, We are sorry that we did not meet your expectations. We have shared your feedback with the owner and they would like to clarify the following;
  
  - We sent you a welcome message which included the door code before you arrived at the property on the 26th. When you called the guest contact they also gave you the code over the phone and you entered within minutes of that phone call.
  - We are not responsible for the traffic and apologize for the inconvenience.
  
  We truly go above and beyond for our guests, and we are confident that future guests will have excellent stays!

• Nice house, needs upkeep, not value for price

  3/5

  Day1: master bed broke, pantry door came loose on my head, towels were hung on rod in bathroom, unfolded ( did they wash them?). Spent 2 days calling evolve, emailing host, coordinating maintenance. Evolve did nothing other than ask to contact host. Very poor property maintenance. Fridge water dispenser has fungus growing. Almost an hour to miami down town. Day 3: dishwasher not working, back and forth

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Neetu, thank you for your feedback. We’re glad you found the home nice but regret that your experience did not meet expectations.
  
  - The home was thoroughly cleaned and inspected before your arrival, with towels neatly prepared in both the bathroom and linen closet.
  - Maintenance responded promptly to address your concerns, resolving issues including the bed, toilet seat, and shower drains within 24 hours.
  - The refrigerator and dishwasher were inspected prior to check-in and were in working condition, with no issues reported by previous guests.
  - Regarding location, the property is approximately 20-30 minutes from downtown Miami, as stated in the listing.
  
  We strive to provide a comfortable stay for all our guests and appreciate your feedback to continue improving.

• Review of property

  5/5

  The property was great the only problem was it was not clean and there were stains on the furniture in the kitchen dining area.

  *This review was originally posted on Vrbo