Marco Island Retreat w/ Pool ~ 1 Mi to Beach

Reviews

• Disappointed

  2/5

  House was very dirty upon arrival. We had to clean before our family arrived. (I have photos). Refrigerator leaked water into the food drawers. No cold water at kitchen faucet. No small tables on lanai to set beverages when in lounge chairs. Nearly all walls, doors and baseboards of home needed scraped and painted. Concrete pillar outside front door cracked and crumbled.

  Low hanging chandelier in center of kitchen was a potential hazard to anyone over 6’ tall. We have family who are 6’2, 6’3 and 6’4.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Dan, your review is greatly appreciated, and we're thankful for your time sharing your experience. Upon reviewing your feedback, we've connected with the homeowner, who wanted to address a few points:
  - Thank you for choosing to stay in our Marco Island, Florida home and leaving a review, as guest feedback is vitally important to us and the success of our vacation rental business.
  - We're disappointed to learn of the cleanliness issues you encountered. Regrettably, we weren't promptly informed during your four-week stay, hindering our ability to address them immediately. Nevertheless, many of the issues seem minor and could have been quickly resolved had we been notified.
  - We acknowledge the issue with the refrigerator condensation and have taken steps to address it by ordering a new refrigerator. We are sorry that this impacted your stay.
  - We regret to inform you that there was damage to a concrete pillar during your stay. While we have arranged for repairs, we would have appreciated being notified of the incident before your departure.
  - We've taken note of your concerns regarding the low-hanging chandelier and the absence of small tables on the lanai. Safety is our priority, and we'll assess these aspects to ensure the well-being of our guests. While we maintain a clutter-free pool area for safety reasons, we'll explore options like cup holders for lounge chairs to enhance convenience.
  
  We truly go above and beyond for our guests and are confident that future guests will have excellent stays!

• Marco Island

  5/5

  We were very impressed with this property! Bobbi was fantastic to work with and very quick with communication. The location is the perfect distance from the beach, grocery stores, and really anything else! We loved our time on Marco Island!

  *This review was originally posted on Vrbo

• Enjoyable stay!

  5/5

  We stayed in the Marco Island Retreat home over the Thanksgiving weekend. The home was very clean and comfortable. The kitchen was well stocked with everything you would need to cook a meal if you chose to. There were extra towels if needed, and plenty of beach towels you could use if headed to the beach. We also appreciated the beach chairs that were in the garage for guest's use. Both bathrooms had been renovated and were nice. The pool area was very clean and well maintained. The house is located in a quiet, established, neighborhood and was about a 10-minute drive to the beach. We had trouble getting into the house with the keyless entry and contacted the owner. She was very nice and gave us the garage code to get in through the garage. It turns out there was nothing wrong with the keyless entry. We were accidently given the wrong code by Evolve. It was obvious the owner cares about her home and tries to provide renters with amenities to make their stay comfortable.

  Manager's Response:

  From the owner: "Thank you for the lovely comments. Very glad that you enjoyed your stay!"

• Great place - would have liked to stay longer!

  5/5

  The local manager was helpful!

  *This review was originally posted on Vrbo

• Everything we needed

  4/5

  House had everything we needed. Decor was a little outdated but adequate. Nice pool but someone turned on the heater and the pool temp was 95 so that wasn’t much fun. FYI It was hard to reach the Evolve management team on a weekend.but they eventually got back to us I would stay again.

  *This review was originally posted on Vrbo