Kissimmee Vacation Home: Heated Pool, Near Disney!

Reviews

• Just okay

  3/5

  My family stayed for 4 nights, 2 adults 3 children 10 and under. The kids loved the pool but be prepared to bring/purchase a lot of other essentials, especially for cooking/kitchen. (Salt, blk pepper, tin foil, etc.)

  Also, we were only provided a "start up" of essentials, such a toilet paper, paper towels, trash bags. This was not advertised on the VRBO listing but this is explained on the check in /check out list, which I felt was pretty deceiving. We stayed for 4 nights and we're given 1 roll of paper towels and 4 teeny rolls of toilet paper.. Lastly, when we had trouble with their television on the first day (tv wasn't turning on- needed new batteries) Ralph came out and "fixed it". The day after, we had trouble with same TV. Apparently, he had put in used batteries initially on that first day and just asked if I can go find some working batteries throughout the house. (Who does this?)

  Overall, I felt the effort to make this place an enjoyable part of the vacation was lacking. If you and your family plan to just use this home for sleep, it would be doable. But if like mine, you actually stayed on site, you might be better off with a property management company that actually cares.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Kay, we appreciate you taking the time to share your feedback. After discussing your experience with the homeowner, they wanted to provide some clarification:
  -The property provides a starter kit of essentials, including toilet paper, paper towels, trash bags, dish soap, and laundry items, which is standard for short-term rentals. While this information is not listed on the VRBO description, it is noted in the check-in instructions. For longer stays, guests may need to purchase additional items, and we apologize if this felt unclear.
  -We understand the frustration with the TV issue and appreciate your patience. The property manager initially replaced the batteries, but we apologize for the inconvenience of the situation and the miscommunication about finding additional batteries.
  -Salt and pepper are typically left behind by previous guests, but items like aluminum foil are not regularly stocked. We recommend checking with us ahead of time if you have any specific needs during your stay, and we’d be happy to assist with any preparations.
  We appreciate your feedback and will continue to work on improving the guest experience. Thanks again for sharing your thoughts, and we hope to have the chance to provide you with a better stay in the future!

• Excelente y cómodo

  5/5

  Fuimos 7 personas y nos acomodamos bien .. la casa es grande. El comedor muy bien. La cocina tiene todo para cocinar y estar cómodos. Muy cerca de los parques de Disney y muy fácil llegar a algunos outlets y centros comerciales. Excelente ubicación.

• Family vacation

  5/5

  Great home,plenty of room and the pool was very refreshing.we will be back

  *This review was originally posted on Vrbo

• Great little get away!

  5/5

  We really enjoyed our stay. The house is big, fun games in the garage! Definitely planning a trip back!

  *This review was originally posted on Vrbo

• Filthy house. Pool not usable.

  1/5

  Floors Sticky. Hair all over bathrooms. Poolwater too hot to swim in. Mattress covers and pillows were discusting. They also require you to strip the beds down before you leave. They are very unprofessional. You can tell the owners are cheap.

  *This review was originally posted on Vrbo