Upscale Townhome Close to Walt Disney World!

Reviews

• Epcot food and wine 2024

  5/5

  This was perfect. It was 5 miles from epcot. We used lyft to go to the food and wine festival and is was the same cost for parking (both there and back) with no hassle. Place was clean, quiet, everyone had a room and their own full bath.

  *This review was originally posted on Vrbo

• Filthy

  2/5

  Heavy charge for cleaning. Either your company doesn’t care or you’re being scammed for cleaning. Carpets filthy as well as the slip covers on furniture. Stains, dusty, floors didn't looked vacuumed. It’s unfortunate, the condo was a perfect size for the family.

  The gates to the community were always open.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Patrice, we're sorry to hear that your stay did not meet your expectations. After reviewing your feedback, we followed up with the homeowner, and they wanted to share the following: We sincerely regret hearing about your experience concerning the cleanliness of the condo. Ensuring our guests have a comfortable and enjoyable stay is our top priority, and we take your feedback very seriously. As a result of your comments, we have taken corrective action by replacing both the cleaning company and the onsite host responsible during your stay. We understand how vital cleanliness is to the guest experience, and we are committed to making improvements to meet the high standards our guests expect. Thank you for taking the time to share your feedback—it helps us enhance future stays for everyone.

• Nice property

  2/5

  This is a beautiful home in a nice gated community near Disney. Unfortunately it was not very clean. The refrigerator had food and hair debris left in it and the carpeted floors were not vacuumed properly. Most upsetting was the balcony off the Master bedroom upstairs was left with a plastic rope tied across it (as if children were playing out there) and had not been swept or cleaned with hair products on the table and hairs. The chaise lounge chairs were dirty and torn up. The area was very uninviting and we were not able to use the area where I had been planning to read and relax. Also, communication with management was poor (delayed) costing us to miss out on renting the pool amenity.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Hello Kim, thank you for reaching out. We truly appreciate all of your feedback and concerns. We have reached out to the Property Manager to understand why this has occurred and what steps can be taken to ensure this does not happen again. We hope you were able to have a wonderful visit and have great memories. Thank you again for your feedback and we hope that we may have the opportunity to host you again."

• Beautiful property but not well stocked

  4/5

  The property is beautiful, with a calming view of the lake and comfortable beds however it is not well stocked with basic items for use that a rental should have. Items available including paper towel were so thin that it was not usable plus there were no hand soaps to wash hands in the bathrooms.

  *This review was originally posted on Vrbo

• Great stay

  5/5

  The area is very quiet and peaceful. Worth the stay. The home is beautiful and very spacious.

  *This review was originally posted on Vrbo